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UCSF Campus VPN System

Information for New Students. UCSF Campus VPN System. What We Will Cover Today. What is a VPN? Why do I need a VPN? What do I need to do to use the SSL VPN? How do I use the SSL VPN system?. What Is a VPN?. VPN stands for V irtual P rivate N etwork

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UCSF Campus VPN System

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  1. Information for New Students UCSF Campus VPN System OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  2. What We Will Cover Today • What is a VPN? • Why do I need a VPN? • What do I need to do to use the SSL VPN? • How do I use the SSL VPN system? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  3. What Is a VPN? • VPN stands for Virtual Private Network • A network being used to transport another network • A VPN is used to connect computers to networks and networks to networks • VPNs can be created with hardware, software or a combination of both • VPNs can also protect information with encryption • Encryption is not required for a VPN, but it is recommended, and is used on our VPN OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  4. Why Do You Need a VPN? • VPNs are most often used for one of two reasons: • To give you access to something you could normally only access if you were there (like sitting at your desk at work, or using a computer directly on the UCSF campus network) • To protect your communications • Many times a VPN is in place for both reasons OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  5. From You to UCSF OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  6. How it Feels With a VPN OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  7. What Is the VPNUsed For at UCSF? • To access non-public (proprietary) Campus resources (e.g., Library Databases) • To access data which needs to be protected (HIPAA, SB1386, PCI) • Protecting yourself on public networks • Do you want people at your coffee shop to know your passwords? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  8. This Is the Scary Slide • You are vulnerable on open wireless networks • Wireless networks can be “listened” to by anyone with a wireless laptop and the right kind of software • Even with a VPN your computer needs additional protection • Anti-virus, Anti-spyware, Firewall/Intrusion Prevention Software (this is called “layered protection) OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  9. What Is a SSL VPN? • SSL stands for Secure Sockets Layer • A system that utilizes Java and your web browser to connect a single computer to the UCSF Campus Network • OAAIS uses the Juniper Secure Access VPN system • We will show you how to use it a bit later OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  10. Why Did WeChoose Juniper? • The Juniper SSL VPN is easer for users because it does not require installation of special software clients • The Juniper SSL VPN system is easer for administrators to manage • The Juniper SSL VPN supports more platforms than their competitors OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  11. How Are Things Done With the vpn@UCSF System? • Software is installed on-demand • Software is updated on-access • Not all functions require client side software • Even if your platform isn’t supported you can access the basic features through the web browser OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  12. So What Do I Need to Do? • Go to https://vpn.ucsf.edu and start using it • Yes, it’s that easy! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  13. What If I Use TheMedCenter VPNs? • The Juniper SSL VPN software is safe to have on the same system as the Cisco VPN • MedCenter also has a Juniper SSL VPN OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  14. Before We Go Further • Questions? • Is everyone clear about VPNs? • Do any of you have questions about the UCSF VPN thus far? • Comments? OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  15. Getting Started • Before you can do anything you have to be connected to the Internet before you login to the VPN • Students will login to the VPN using their username (SAA UserID) and password (PIN), which are assigned by the Registrar’s Office. • If you have trouble with your VPN account, call OAAIS Customer Support at (415) 514-4100, option 2 OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  16. What If You Havea Problem? • The usual problem is an old version of Java – try updating it if you experience problems • Test your web browser http://its.ucsf.edu/information/network/vpn/test/ • It will tell you if you are on the UCSF network or not and what version of Java you are running OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  17. Officially Supported Platforms • You aren’t limited to this, but if it is not on this list OAAIS can’t provide assistance • Windows Vista 32-bit: Internet Explorer 7.0 and Firefox 2.0 • Windows XP Pro SP 1: Internet Explorer 6.0, Firefox 2.0 • Windows XP Pro SP2: Internet Explorer 7.0, Internet Explorer 6.0, Firefox 2.0 • Windows 2000 SP4: Internet Explorer 6.0, Internet Explorer 5.5, Netscape 8.0, Firefox 1.5 • Mac OS X 10.4.3: Safari 2.0 • Mac OS X 10.3.2: Safari 1.1, Internet Explorer 5.2 • Mac OS X 10.2.8: Safari 1.0 • Mac 9.2: Internet Explorer 5.1.5 and Netscape 4.79 OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  18. Accessing vpn@UCSF • Browse to https://vpn.ucsf.edu • Log In • It’s that simple! OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  19. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  20. Home Page • Once you have logged in you see your home page. • Use your home page to save links to web sites and files. No one can see them but you. • From this page you can go anywhere OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  21. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  22. Lets Talk Aboutthe Quick Start Guide • It walks you through all of the things you can do from the Browse bar • Available in PDF and HTML on the OAAIS web site http://its.ucsf.edu/information/network/vpn/ssl/ OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  23. The Browse Bar • All Graphical Web Browsers • Web Sites • Windows/Samba File Servers • Windows, MacOS X and Linux • SSH Client • Telnet Client • Windows Only • Windows Remote Desktop/Windows Terminal Server • Citrix Terminal Servers OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  24. Lets Talk Aboutthe User Guide • It has a detailed description of how to use all of the standard features and Network Connect • Available in PDF on the OAAIS web site http://its.ucsf.edu/information/network/vpn/ssl/ • Does not cover Secure Application Manager OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  25. Web Bookmarks • Just like Bookmarks or Favorites in your web browser • Gives you quick access to site you use frequently • WARNING: Don’t use your own bookmarks or type anything in to the browser URL bar… add your favorite bookmarks within the VPN browser window instead OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  26. Client Application Services • Where you launch the client software • Network Connect • Full IPSEC tunneling client. Students would rarely need to use this. OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  27. Network Connect • Works for Windows, MacOS X and Linux • Very picky about your Java setup under Linux • Makes your computer part of the UCSF network • You get a UCSF network address • Just like you are here, only slower because your connection is encrypted OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  28. Personalizing YourHome Page • You can make basic changes to tailor your experience • One or two columns • Order of objects • “Minimize” objects you don’t need OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

  29. Providing a free and easy VPN service to the UCSF community https://vpn.ucsf.edu Visit the OAAIS website for more information and the documentation http://its.ucsf.edu/information/network/vpn/ OAAIS Enterprise Information Security Security Awareness, Training & Education (SATE) Program http://isecurity.ucsf.edu or 415.514-3333

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