AUSTRALIAN DRAGON BOAT FEDERATION INSURANCE PRESENTATION

1. AUSTRALIAN DRAGON BOAT FEDERATION INSURANCE PRESENTATION PRESENTED BY ROB VEALE 29 JUNE 2013

2. AGENDA • Who is Willis? • Who is V-Insurance Group? • Who are our Clients • Service Team and Contacts • Benefits of a National Program • Deficiencies in Current Insurance Program • Personalised Documentation • Claims Service • Current Claim Trends for Sports • Other Current Topics • What is Next

3. PRESENTER ROB VEALE MANAGING DIRECTOR V-INSURANCE GROUP

4. WHO IS WILLIS? • Willis is one of the largest insurance brokers in the world. • Operating in 120 Countries and employs approximately 17,000 worldwide. • Public company founded in 1828 and has operated in Australia for over 50 years. • Offices in every State / Territory of Australia. Examples of Clients Sports Dragon Boats Corporate - Australian Little Athletics - Australian Dragon Boat Federation - BHP - Australian Canoeing - Dragon Boat NSW - Pepsi - Baseball Australia - QLD Dragon Boat Federation - Lion Nathan - Cycling Australia - Dragon Boat WA Inc - Macquarie Bank - Fitness First - Judo Federation of Australia - PADI Asia Pacific - Rowing Australia - Scouts Australia - Table Tennis Australia - Triathlon Australia

5. WHO IS V-INSURANCE • Corporate Authorised Representative of Willis • All the benefits of a large corporate remain with a more flexible and better resourced front end service team • Legal protection and treasury (premiums paid to Willis) remain unaltered

6. WHO ARE OUR CLIENTS

7. SERVICE TEAM & CONTACTS ROB VEALE SARAH WHITEHALL MANAGING DIRECTORBUSINESS DEVLOPMENT DIRECTOR CHAD ARMSTRONG SHAUNA HEWITT ACCOUNT MANAGERACCOUNT BROKER CONTACT DETAILS Address: Level 5, 179 Elizabeth Street SYDNEY NSW 2000 Ph: (02) 8599 8660 or National Toll Free 1300 945 547 Email: sports@vinsurancegroup.com

8. BENEFITS OF A NATIONAL PROGRAM • Premium savings with superior cover and value for members • Ability to review loss data on a National basis. • Over arching Risk Management approach. • Simplifying the insurance process and ensuring there are no duplications of cover. • Assists in putting together a National database and capitation system. • Ability for individuals, clubs or states to increase cover. • National consistency of cover – no gaps or duplications for regattas. Cover for Corporate days and come and try days. • Possibility of arranging sponsorship with the insurer / broker.

9. BENEFITS OF A NATIONAL PROGRAM (cont..) • New products can be developed (i.e cover for excess, loss of no claims bonus for private cars towing boats). • Simplified process for lodging claims. • Opportunity to discuss insurance and risk management at National meetings. • Provides claims data that may assist with negotiations with local councils, waterways and property owners. • Allocation of premium can be done in a number of different ways. • Ability to review the insurance program with different mechanisms of insuring risk, i.e part self insurance to save costs.

10. deficiencies IN CURRENTINSURANCE PROGRAM When reviewing the cover in place for each State that has approached us, we have identified a number of deficiencies. We have assisted the States in restructuring their programs, increasing their cover and significantly reducing their premiums. Premium Savings Premium savings of approximately 30% have been achieved for each State insured with us. Cover Personal Accident • Death and Capital Benefits limit too low at $50,000 or $75,000. • We propose $100,000 for death and $250,000 for capital benefits Public Liability & Professional Indemnity • No cover for molestation

11. deficiencies IN CURRENTINSURANCE PROGRAM (cont) Marine Hull • Trailers and non marine equipment and accessories incorrectly insured via this policy. • Motor vehicle liability is not covered by a Marine policy. Trailer Liability is covered by most personal motor vehicle policies, however restrictions can apply and it is difficult for each State to view each members policy before the club trailers are towed. We recommend a trailer policy to provide cover for negligence resulting in bodily injury / property damage in the event of a trailer becoming detached. A state which we look after recently had a trailer liability claim, thankfully after we had corrected their cover • Non Marine Equipment and Accessories such as furniture, marquees, laptops etc currently incorrectly insured via the marine policy. Most marine policies limit the definition of equipment to marine related, i.e life jackets, timing equipment, radios etc. We recommend a separate property policy for this items, which has the ability to cover items which are portable (i.e property taken to regattas or events). • Policy excess for paddles via our policy is $50, policies we have viewed have a $250 or $1,000 excess.

12. deficiencies IN CURRENTINSURANCE PROGRAM (cont) Association Liability • Some policies cover the State only. Others cover all clubs but very costly and each club has to complete a proposal. We saved DBNSW approximately $11,000 for this class of insurance! Key Point • Instant savings could be achieved by AUSDBF effecting one Association Liability policy covering AUSDBF, all States and all Clubs for an approximate cost of $7,000. All States could arrange a refund on their current policy Travel Insurance • Appears to be very adhoc. We recently assisted AUSDBF with their Group Travel Insurance. • We would recommend a National travel policy, which covers all National and State sanctioned trips

13. PERSONALISED DOCUMENTATION • Summary of Cover Brochure • Insurance Webpages • Insurance Handbook • Personalised Claim Forms

14. EXAMPLE OF BROCHURE

15. CLAIMS SERVICE • Downloadable claim forms • 24 hour toll free phone service Key Point • We take over the handling and control of all claims – new and historical

16. CURRENT CLAIM TRENDSACROSS ALL SPORTS • Personal Accident costs increasing. Medical Services charging more, new treatments available and more frequent treatment. • Increase in sexual interference / molestation claims. • Increase in liability generally. • Increase in contractual disputes – non selection, suspended members.

17. OTHER CURRENT TOPICS • Review words on membership application (refer handout) • Review and or speak to V-Insurance about the agreements you and your clubs may have with local councils and land owners. - You may have agreed to indemnify the land owner for something that you do not have insured

18. WHAT NEXT? • Each State can appoint V-Insurance now to take over your existing insurance arrangements. That way we can start fixing things up immediately. • It would be advantageous if you have a common expiry date. • The preliminary stages of the implementation will involve capturing details from each State/Territory. • V-Insurance personnel to visit / contact each State/Territory. • V-Insurance to review information and report back to AUSDBF with recommendations. • Each State/Territory to join the National Program as and when their current policies fall due for renewal. The premium will be pro rated from the date joined to the common expiry date.

19. GUARANTEED SERVICE • We will guarantee a smooth transition • (We will have agreed KPI’s in writing with you)

20. QUESTIONS / SUGGESTIONS?

21. THANK YOU