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E-Licensing Initiatives Gene Martel Digital Government Services Manager, GITA

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E-Licensing Initiatives Gene Martel Digital Government Services Manager, GITA

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    1. E-Licensing Initiatives Gene Martel Digital Government Services Manager, GITA

    2. Topics To Be Covered Arizona @ Your Service (AAYS) Overview; Common Licensing; Cabinet Licensing; Summary

    3. Arizona @ Your Service (AAYS)

    4. Arizona @ Your Service One-Stop Internet Portal for Government Information; More than just a website – AAYS provides E-government web related services to state agencies as well as poli–subs.

    5. Arizona @ Your Service Services Offered: Enterprise Search GIS Mapping Credit Card Processing Secure Transactions (Authentication/Encryption) Web Development/Hosting Available via EPS Contract# AD000129-001

    6. Arizona @ Your Service Funding Model AAYS revenues are derived from convenience fees charged on sales of motor vehicle records to MVD customers; Revenues pay for the operation of portal services; Revenues in excess of expenditures provide infrastructure services and…. underwrite agency application development.

    7. Arizona @ Your Service

    8. Arizona @ Your Service Specific Applications: Motor Vehicle Dealer Suite (MVD); Motor Vehicle Records Requests (MVD); Professional License Renewal (ROC/ADRE); DUI Reporting (GOHS); Storm Water Runoff Permitting (ADEQ); Insurance agent/company lookup (DOI); Credit Card Payment Processing (MVD, ADWM, DPS, AZGU, AOC, Optometry, EPS, Cosmetology, Education); AFIS Interface (GAO); Web Services Access (MVD, DES); Secure Gateway - Unemployment Benefits Insurance Tax Reporting (DES).

    9. Common Licensing

    10. Common Licensing Background & Rationale The state of Arizona has for many years recognized the need for a common licensing solution as a means of optimizing business functions for Arizona’s licensing and regulatory agencies; In the past we have looked at ways in which to provide an enterprise licensing solution in an attempt to reduce costs while still meeting the needs of the agencies regardless of their size or client transaction volumes; However, in the face of tight budgets, the implementation of a common system – either centrally hosted or distributed for individual agency use, had proven to be cost prohibitive.

    11. Common Licensing Strategy GITA, through its contractual management of the Arizona @ Your Service Web Portal is implementing an automated Common Licensing System for Arizona’s professional licensing and regulatory agencies; To remedy the cost constraints associated with such a service, the development and hosting fees for the Common Licensing System will be underwritten by the Portal.

    12. Common Licensing Functions Licensing management functions performed by most “90/10” agencies can be facilitated through a simple set of common business functions.

    13. Common Licensing Targeted Strategy We are planning to implement the first phase of the Common Licensing System over the next 6-10 months; An initial group of 5 agencies have expressed a desire to participate in this new service.

    14. Common Licensing Targeted Strategy GITA is targeting the “90/10” agencies as prospects for implementation and; agencies having limited, or antiquated back office capability. Subsequent phases will support initial registrations and docket management; We anticipate 10-20 agencies adopting this service over the next 12-16 months.

    15. Cabinet Licensing

    16. Cabinet Licensing Objective In addition to “Common Licensing”, the portal will continue to expand its presence in license renewal for larger cabinet level agencies; Designed for agencies with existing back-office license management systems, but lack a user facing e-commerce capability.

    17. Cabinet Licensing Functions Online license renewal services; Can be replicated for other similar agencies; Efficient Utilization of Web Services (SOAP).

    18. Cabinet Licensing Targeted Strategy Online license renewals are now available for Realtors (ADRE) and Contractors (ROC); Under development: Renewals for Insurance Professionals (DOI); and special licensing of Midwives, Audiologists, Speech Pathologists and Hearing Aid Dispensers (DHS).

    19. Summary

    20. Summary Benefits Existing State Contract – AD00129-001; Development and Hosting costs are underwritten by AAYS; GITA Oversight of all Projects; ARS 35-142: Has provisions for accepting credit card payment and expensing (contra revenue) discount, processing, convenience and transaction fees; ARS 41-132: Has provisions for Electronic Signatures wherever applicable; Interface to AFIS with oversight from GAO and OST.

    21. Thank You Gene Martel Digital Government Services Manager Government Information Technology Agency 100 N. 15th Ave., Suite 440 Phoenix, AZ 85004 602-364-4775 gmartel@azgita.gov Presentation can be downloaded from http://www.azgita.gov/downloads/

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