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Aggreko Global Movex Implementation

Aggreko Global Movex Implementation. Tom Aitchison Hellidon Lakes Hotel 16 th November, 2005. Outline. Introduction Aggreko - who we are and what we do? STI programme – Driving Business Change Movex at Aggreko STI IT project – a global implementation of Movex

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Aggreko Global Movex Implementation

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  1. AggrekoGlobal Movex Implementation Tom Aitchison Hellidon Lakes Hotel 16th November, 2005 © 2004 Aggreko

  2. Outline • Introduction • Aggreko - who we are and what we do? • STI programme – Driving Business Change • Movex at Aggreko • STI IT project – a global implementation of Movex • Business Intelligence at Aggreko • Supporting the business - Applications Support Group • I-support • Questions and Answers © 2004 Aggreko

  3. Introduction • Tom Aitchison • Business Applications & Support Manager • Core business applications • Projects & Consultancy • Development • Support • Business Intelligence (Reporting) • Web services © 2004 Aggreko

  4. Aggreko – Who we are and what we do • Aggreko provides customers with mission critical services • Focussed on the rental of power, temperature control, oil-free air • FTSE-250 - 2004: Revenues £324, Operating Profit £46m • £650 million of equipment • Aggreko can provide it very quickly or for a short period of time • We operate internationally-responding to events around the world • Russian oil rig this week and in the Saudi desert next week • Aggreko operates in all sectors of the market – covering major projects on an international basis (25%) • Aggreko also provides high volume short term rental locally (75%) • Typical local rental - 20-25megawatts (6.5k UK houses for 9 months) • Aggreko has 2000 employees around the world • 108 Depots: North America: 46, Europe: 37, International: 25 © 2004 Aggreko

  5. Aggreko - Our work is mission critical • Military Support • Base-load power to major airbase in Afghanistan • Utility Augmentation • Base-load power in Uganda, Venezuela, Sri Lanka • Summer peak power in Rhodes • Emergency Response • Grid transformer failure – UK • Storm response to Katrina and Rita • Events • Presidential Inauguration, Washington • G8 Conference, Scotland • US & British Golf Opens • Factory maintenance & process augmentation • Petrochemical plant in Texas • Gold mine in Mongolia © 2004 Aggreko

  6. Customer base well diversified: revenue by customer Full Year 2004 © 2004 Aggreko

  7. Customer base well diversified: revenue by geography Full Year 2004 © 2004 Aggreko

  8. STI Programme – Key Objectives • Create an environment to initiate and support core business • Allow Global standardisation with improved business processes • Global business system with full integration of processes • Single database • Provide consolidated, shared information • Contain direct/indirect costs in line with increased revenue • Economies of scale opportunities • Utilise information as a real asset • Business Reengineering to simplify, automate and standardise • Replace ad-hoc local reporting with a management information and reporting suite © 2004 Aggreko

  9. STI Project - Timeline • STI IT project began 2003 • Proof of Concept for Benelux – SP8, implemented November 2003 • Benelux implemented live - on SP12 – June 2004 • Germany implemented November 2004 • N. America phase1 implemented March 2005 • France Implemented June 2005 • N. America Phase 2 implemented July 2005 • N. America Phase3 implemented October 2005 • UK phase1 (Scotland & Ireland) October 2005 • UK phase 2 (England and Wales) January 2006 • N. America Phase 4 February 2006 • Aggreko International Q2 2006. © 2004 Aggreko

  10. Movex Configuration at Aggreko • Movex Business Engine - 12.4.3 (Java SP12) • SMS - 5.0.16 (v5, SP4) • Oracle 8i – Moving to 9i • Sun Solaris 8 • E-collaborator - v1.3 • BPW - 2.2.336 • Java Virtual Machine – 1.4.2_04-b05 • StreamServe – v3 • Movex Output Manager (MOM) • Crystal Enterprise 9 (transactional reporting) • Vertex • Global user base, multi-language, multi-currency, time zones © 2004 Aggreko

  11. Movex Modules at Aggreko • Service & Rental • Customer Relationship Management • Financial Controlling • Financial Management • Product Data Management • Manufacturing • Maintenance • Supply Chain Management • Resource & Material Planning • Procurement • Business Performance Measurement (BPW) + Measurement Modules (Cubes) • Value Chain Collaboration (e-collaborator) • Web Services • Application Connectors (APIs) • Foundation Tools • Source Code & Movex Adaptation Kit (MAK) • Movex Output Manager (StreamServe) • VERTEX – US Sales Tax © 2004 Aggreko

  12. Movex Modifications - Summary • Global • Logistic Lite (Automatic Check In / Out) • Short Term Rental – Expanded functionality & Invoicing changes • DO Triangulation • Uprent/Downrent • Package Pricing • Best Price • Service Scheduling • Deferred Revenue • P-Card functionality (procurement cards) • Accrued Revenue • Web Rental • North America • Sales tax (via Vertex) • Local • Configuration, tax, regional/bank specific payment templates © 2004 Aggreko

  13. Business Intelligence at Aggreko • Unleash the benefit of STI • Better planning • Better management decisions • A flexible solution which meets current and future needs • A solution, that will last for at least the next 3 years • Integrates seamlessly with the Financial Blueprint • Consistent with technology and market • Secure, and protects the ERP (Movex) investment • Deploy a proven BI methodology (Gartner) • BI tools represent value for money – Microsoft blueprint • Products and tools align with the overall ATS technology blueprint • Resource available on the market to support the technology & tools © 2004 Aggreko

  14. BI Strategy at Aggreko © 2004 Aggreko

  15. BPW- Analytical Reporting © 2004 Aggreko

  16. © 2004 Aggreko

  17. Business Performance - Dashboards • Sales Dashboard • Service Dashboard • Rental Centre Dashboard • Logistics Dashboard • KPI’s • Business Drivers • Business Coefficients • Analysis of trends © 2004 Aggreko

  18. Sales Dashboard © 2004 Aggreko

  19. Support at Aggreko - Mature Support Model © 2004 Aggreko

  20. Applications Support Group - ASG • Coordinate and manage operation of the Movex ERP • Deliver day to day support to the business – issue resolution • Provide a natural escalation point from the help desk (2nd line) • Help coordinate and manage applications incidents • Ensure releases are managed and coordinated • Manage Change • Vendor Management – interface for I-Support from Intentia • Manage the I-Support contract – SLA’s, KPI’s • Manage performance of the vendors • Provide 1st line technical help 24x7 • Ensure the application is secure, stable and reliable • Point of contact for the Aggreko user base • Chair of the Aggreko Movex User Group © 2004 Aggreko

  21. Service Level Agreements Key Performance Indicators and measurement tools • Quality (Test strategy, Change Control, Authorisation, Reporting) • Response (Reporting, Account Management) • Resolution (Test strategy, customer [user] acceptance) Priorities • Facilitate continuity of service to end customer (Resolution within SLA) • Support and maintain stable application platform • Deliver final solutions to prevent issue recurrence © 2004 Aggreko

  22. I-Support from Intentia • i-Support from Intentia - giving us 24x7 access to online support resources • Enables ASG to: • Report new incidents (TellUs, not Implex) • Monitor existing incidents • Research fixes included inService Packs • Interface to other Intentia resources • Scan FAQs • Plus • Issue investigation • Resolution development and testing • Telephone support covering your business hours • Out of hours cover for critical issues • Technical audits • General advice © 2004 Aggreko

  23. Managing Change Managing Change for the Future • ASG will help drive Change Control • Prioritise change • Identify and pre-empt risk • Monitor quality • Member of change review team • Release Management • Define difference between Managed Release and Fix For Fail • Minimise change between major releases (stability) • Influence the ‘inclusion list’ for next release © 2004 Aggreko

  24. Release Management © 2004 Aggreko

  25. Aggreko – next steps • Realise the benefits of Movex • Implement Aggreko International – Far East & Australasia (Q2-2006) • Upgrade to Oracle 9i/Solaris 9 - planned March 2006 • Upgrade to SP18 – 2007 • Upgrade BI to MS2005 Reporting and Analysis Services • Business Performance Dashboards – phase2 (MS KPI accelerator) • Self service BI – evaluating products • BI portal on Sharepoint • Ongoing Movex enhancements as requested • More tools – Concorde, Auto testing tools, MAK debugger • Develop Work Request System to manage ongoing pipeline • See healthy Aggreko Movex User Group and BI group © 2004 Aggreko

  26. Questions © 2004 Aggreko

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