MANAGEMENT/COMMAND SECTION TRAINING Response Teams Workshop

1. MANAGEMENT/COMMAND SECTION TRAININGResponse Teams Workshop Developed by: Renee A. Domingo – Oakland Fire Department and Jeannie Goobanoff, Loss Prevention Director RESIG

2. Agenda • REVIEW: The role of the Emergency Operations Center (EOC) • REVIEW of SEMS and NIMS • REVIEW: The Incident Command System (ICS) structure that is used during Emergency Response • REVIEW: The Emergency Operations Plan and the Emergency Response Teams and how they fit into the ICS/SEMS/NIMS model • The Management/Command Section roles and responsibilities

3. What is the role of an Emergency Operations Center (EOC)?

4. What is the role of anEmergency Operations Center? • Centralized facility from which emergency response efforts can be coordinated and directed • Centralized facility for decision makers • Central information gathering and record keeping center • Source of CONFIRMED public information and media coordination

5. Emergency Operations Center Requirements • Must be SEMS/NIMS compliant • Provides Management, Operations, Logistics, Planning/Intelligence and Financial coordination for response and recovery efforts • Facility should be self sufficient and self contained for at least a 24 hour operation

6. What is S.E.M.S.? • SEMS is the Standardized Emergency Management System developed by the State of California • SEMS is used: • To qualify to receive State reimbursement; • To improve coordination between response agencies; • To coordinate flow of information & resources; • To improve mobilization, use and tracking of resources. • The use of SEMS has been required since December of 1996!!!! • Emphasizes the use of ICS • Uses the functions of: • Management/Command • Operations • Logistics • Planning/Intelligence • Finance/Administration

7. What is N.I.M.S.? • National Incident Management System • Uses an ALL-Hazards approach • Required to qualify for Federal preparedness assistance (FEMA) • Emphasizes the use of ICS • Uses the same functions as SEMS • Management/Command • Operations • Logistics • Planning/Intelligence • Finance/Administration

8. What is the structure of the Incident Command System (ICS)?

9. Incident Command System (ICS)Organizational Structure

10. MANAGEMENT/COMMAND PLANNING/ INTELLIGENCE OPERATIONS LOGISTICS FINANCE/ADM Incident Command System (ICS)Organizational Structure

11. Incident Command System (ICS) Functions • MANAGEMENT- Overall emergency policy and coordination including public information, safety officer and liaison officer- COLOR: BLACK THE LEADERS • OPERATIONS - *Tactical response teams *TACTICAL is defined as….”Any skillful method to gain an end. Done or made for the purpose of trying to achieve an immediate or short-term aim.” COLOR: RED THE DOERS • PLANNING/INTELLIGENCE - Information gathering and action plans. COLOR: BLUE THE THINKERS • LOGISTICS - Support, supplies, equipment and personnel COLOR: YELLOW *Logistics is defined as “The military science of procuring, maintaining and transporting of material and personnel.” THE GETTERS • FINANCE/ADMIN - Monitoring costs and assisting with recovery COLOR: GREEN THE PAYERS & TRACKERS

12. The ICS Functions

13. -PIO -Safety -Liaison EOC Director/Incident Commander Planning/ Intelligence Finance/Admin Logistics Operations Food, Water and Supplies Recordkeeping Situation Status Light Search & Rescue Transportation Documentation First Aid Student Release/ Staff Accounting Maintenance/Fire/ Site Security Crisis Intervention Communications Assembly/ Shelter

14. Management/Command SectionRoles and Responsibilities

15. -PIO -Safety -Liaison EOC Director/Incident Commander Planning/ Intelligence Finance/Admin Logistics Operations Food, Water and Supplies Recordkeeping Situation Status Light Search & Rescue Transportation Documentation First Aid Student Release/ Staff Accounting Maintenance/Fire/ Site Security Crisis Intervention Communications Assembly/ Shelter

16. Management/Command Section Responsibilities • THE MANAGEMENT/COMMAND SECTION IS RESPONSIBLE FOR: • Overall emergency policy and coordination including public information, safety officer and liaison officer

17. EOC Director/Incident Commander Responsibilities • Assess the severity of the incident and determine need to activate EOC • Decide which sections to activate • Establish management objectives • Track resource availability • Develop and monitor the Incident Action Plan • Ensure proper incident documentation • Assign/release staff as needed

18. EOC Director/Incident Commander Responsibilities FIRST ACTIONS INCLUDE: • The EOC Director shall: • Determine the need to activate the EOC • Determine which teams are to be activated • Sign in • Open Go-Kit and put on personal safety equipment • Read position description • Assess nature and scope of emergency/disaster • Determine level of threat to people and facilities • Activate Management Team members and Section Chiefs as needed and brief them on the situation

19. EOC Director/Incident Commander Responsibilities • FIRST ACTIONS INCLUDE (continued): • Implement emergency/disaster plan appropriate to situation • Develop Action Plan with Planning and Intelligence Chief • Fill in the EOC Staffing form as positions are filled • Make sure you have a back-up or alternate EOC Director/Incident Commander • Have your GETS card available

20. EOC Director/Incident Commander Responsibilities ONGOING ACTIONS INCLUDE: • The EOC Director/Incident Commander shall: • Assume all the duties of all positions until staff is available or assigned • Document all incoming messages, actions taken, decisions and justifications, requests being filled on an Activity Log • As the Management Section staff and Section Chiefs are assigned, have staff sign in, provide staff with a briefing, the current section objectives, and blank Activity Log sheets • Supervise Management Section staff activities, schedule breaks and re-assign staff, as needed

21. EOC Director/Incident Commander Responsibilities ONGOING ACTIONS INCLUDE (continued): • The EOC Director/Incident Commander shall: • If additional staff are needed, notify Logistics • Remember Shift Changes and establish a process for briefing the incoming Section Chiefs and staff • Maintain contact with Planning/Intelligence Chief to monitor the status of the situation and make adjustments to the Incident Action Plan as necessary

22. EOC Director/Incident Commander Responsibilities EOC DEACTIVATION CLOSING DOWN ACTIONS INCLUDE: • The EOC Director/Incident Commander serving the final operational period, shall determine when to deactivate and shall: • Direct the Section Chiefs to have Team Leaders close out and collect, file, and secure all logs, reports, and response related documentation and have submitted to the Recordkeeping Team • Ensure that all team members sign out on the log and leave contact information • Direct the Section Chiefs to have Team Leaders have all team members return of all equipment/supplies to the Logistics team • Release the Section Chiefs when all actions are completed • Sign out and leave contact information in case you need to be reached

23. Public Information Officer (PIO) Responsibilities • The Public Information Officer (PIO) is the only official spokesperson during emergency/disaster operations. The PIO’s “job” is to release information about the incident and response activities to the media.

24. Public Information Officer (PIO) Responsibilities FIRST ACTIONS INCLUDE: • The PIO shall: • Sign in • Put on Personal Safety equipment and Position Identifier • Read Position Description • Meet with the EOC Director/Incident Commander, Management staff and Section Chiefs • Designate a media reception area (with EOC Director/Incident Commander approval) • Review and understand Incident Objectives and Strategies • In cooperation with EOC Director/Incident Commander, establish media briefing schedule

25. Public Information Officer (PIO) Responsibilities ONGOING ACTIONS INCLUDE: • The PIO shall: • Attend all briefings and maintain constant communication with EOC Director/Incident Commander • Schedule regular press conferences, if appropriate • Confirm all information and prepare press releases • Get approval of EOC Director/Incident Commander for all press releases/statements prior to release(*see Guidelines for Speaking to the Press in EOP) • Remind staff and volunteers to refer all questions from parents and/or the media to the PIO • Document all incoming messages, actions taken, decisions and justifications, requests being filled on an Activity Log

26. Public Information Officer (PIO) Responsibilities ONGOING ACTIONS INCLUDE (continued): • Arrange for the translation of announcements and response-related information (as needed) • Monitor news broadcasts and correct any misinformation as soon as possible • Make sure that the EOC Director/Incident Commander is aware of all media-related incidents

27. Public Information Officer (PIO) Responsibilities EOC DEACTIVATION CLOSING DOWN ACTIONS INCLUDE: • When directed by the EOC Director/Incident Commander that the EOC is being deactivated, the PIO shall : • Provide final report to the EOC Director/Incident Commander • Release PIO staff and volunteers when directed by EOC Director/Incident Commander • Direct the return of all equipment and reusable supplies to the Logistics Team • Close logs. Direct all logs, reports, and response-related documentation be completed and submitted to the Recordkeeping Team • Sign out and leave contact information in case you need to be reached

28. Safety Officer Responsibilities • The Safety Officer is responsible for ensuring that all response activities are conducted safely.

29. Safety Officer Responsibilities FIRST ACTIONS INCLUDE: • The Safety Officer shall: • Sign in • Put on Personal Safety equipment and Position Identifier • Read Position Description • Meet with EOC Director/Incident Commander, Management Staff and Section Chiefs • Review and understand Section Objectives and Strategies • Activate personnel and make appropriate assignments • Locate and Set up work space

30. Safety Officer Responsibilities ONGOING ACTIONS INCLUDE: • The Safety Officer shall: • Maintain incident records and track response activities • Document all incoming messages, all actions taken, all decisions made (and the justification for them), and requests being filled on an Activity Log • Monitor emergency response activities for safe practices • Identify and mitigate, to the extent practicable, on-site hazards and unsafe situations

31. Safety Officer Responsibilities ONGOING ACTIONS INCLUDE (continued): • The Safety Officer shall: • Stop or modify any unsafe activities/operations • Ensure that school response teams are using appropriate safety equipment • Anticipate situation/problems before they occur • Consider probable situation changes (aftershocks, etc.) and how they will affect response activities • Keep the EOC Director/Incident Commander apprised of and alert to any potential problems

32. Safety Officer Responsibilities EOC DEACTIVATION CLOSING DOWN ACTIONS INCLUDE: • When directed by the EOC Director/Incident Commander that the EOC is being deactivated, shall : • Release Safety staff and volunteers when directed by EOC Director/Incident Commander • Direct the return of all equipment and reusable supplies to the Logistics Team • Close logs. Direct all logs, reports, and response-related documentation be completed and submitted to the Recordkeeping Team • Sign out and leave contact information in case you need to be reached

33. LIAISON OFFICER RESPONSIBILITIES • The Liaison Officer is the point of contact for outside Agency Representatives offering organizational assistance during an emergency response • The Liaison Officer coordinates the efforts of these outside agencies while on-site to ensure the proper flow of information

34. LIAISON OFFICER RESPONSIBILITIES FIRST ACTIONS INCLUDE: • The Liaison Officer shall: • Sign in • Put on Personal Safety equipment and Position Identifier • Read Position Description • Meet with EOC Director/Incident Commander, Management Staff and Section Chiefs • Review and understand Section Objectives and Strategies • Activate personnel and make appropriate assignments • Locate and Set up work space

35. LIAISON OFFICER RESPONSIBILITIES ONGOING ACTIONS INCLUDE: • The Liaison Officer shall: • Brief agency representatives on the status of the situation, response priorities, and the incident action plan • Document all incoming messages, all actions taken, all decisions made (and the justification for them), and requests being filled on an Activity Log • Ensure the coordination of efforts by keeping the EOC Director/Incident Commander informed of agency action plans • Provide periodic updates to agency representatives as necessary

36. LIAISON OFFICER RESPONSIBILITIES CLOSING DOWN ACTIONS INCLUDE: • When directed by the EOC Director/Incident Commander that the EOC is being Deactivated, the Liaison Officer shall : • Release Liaison staff and volunteers when directed by the EOC Director/Incident Commander • Direct the return of all equipment and reusable supplies to the Logistics Team • Close logs. Direct all logs, reports, and response-related documentation be completed and submitted to the Recordkeeping Team • Sign out and leave contact information in case you need to be reached

37. Group Activity-10 minutes • SCENARIO: • It is 1:00 p.m. on a Tuesday. The Emergency Alert System has just broadcast a warning over the radio that high winds and heavy rains are predicted that afternoon. Persistent storms have soaked the county for the previous three days. Residents are being warned to seek shelter and to be prepared for wind gusts over 60 mph. Highway 101 is expected to be closed due to flooding in many locations.

38. Group Activity-10 minutes Based on the limited information provided in the scenario, what might happen at this point? Who would need to make a decision as to what actions, if any, should be taken? 3) Based upon your Section’s responsibilities, What might your Section Objectives beduring an Emergency Response? 4) LIST ONE TO TWO OBJECTIVES

39. Management/Command SectionObjectives (examples) • To make the decision to evacuate the school or to shelter in place • To make the decision as to whether or not it is necessary to activate the EOC • To decide which sections and teams need to be activated • To direct the necessary actions to mitigate injuries and/or damage • To develop clear, accurate information for release to parents and the media (if needed).

40. THANK YOU!