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REVIEW: Theories of Work and Motivation. 1. Douglas McGregor (The Human Side of Enterprise, 1960). Theory X “traditional” lazy money avoiding responsibility threats anxiety direction control rewards lower order needs. Theory Y integration responsibility
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REVIEW: Theories of Work and Motivation 1. Douglas McGregor (The Human Side of Enterprise, 1960) Theory X “traditional” lazy money avoiding responsibility threats anxiety direction control rewards lower order needs Theory Y integration responsibility self-actualisation creative original potential “progressive” self-control higher order needs • Criticism of Theory Y (Abraham Maslow): • too excessive demands for responsibility & achievement • all people need security & certainty
Theories of Work and Motivation 2. Frederick Herzberg (Work and the nature of man, 1959) • Two factor theoryof job satisfaction: MOTIVATORS SATISFIERS • Achievement - Pay and benefits • Recognition - Labour relations • Work itself - Job security • Responsibility - Working conditions • Promotion - Status • Growth Criticism: There will always be boring, repetitive jobs! Solutions: team responsibility, rotating repetitive tasks, corporate culture → MK, p 18: Vocabulary
Vocabulary focus number available • Labour market / job market - the ________ and type of jobs that are ________ in a particular place The effects of... privatization? IT development? globalization / global competition? need for efficiency flexible labour markets Labour market deregulation • Deregulation • ending/removing or relaxing restrictivelaws • Labour market deregulation? lay-offs lay-offs
Vocabulary focus • Labour market deregulation – laws regulating labour markets and employment practices removed or relaxed → Flexible labour markets • CONSEQUENCES: - w_rs_ _ing working conditions - unwelcome changes in employment patterns: uns_ _ _ _ed, p_r_ - _ i_ e, c_su_l jobs non-u_ _ _nised workers
Vocabulary focus • Labour market / job market - the number and type of jobs that are available in a particular place • Deregulation • ending or relaxing restrictive laws • Labour market deregulation – laws regulating labour markets and employment practices removed or relaxed → Flexible labour markets • CONSEQUENCES: - worsening working conditions - unwelcome changes in employment patterns: unskilled, part-time, casual jobs non-unionized workers SUGGESTED READING (especially if, during the oral exam, you need to prove you deserve a higher grade): RB, p 44-45 Recruitment (The World is Flat)
dismiss, fire, boot, bounce, can, discharge, drop, sack • These verbs mean to terminate the employment of: was dismissed for insubordination; was booted for being late; afraid of being bounced for union activities; wasn't canned because his uncle owns the business; resort workers discharged at the end of the season; was dropped for incompetence; was fired unjustly; a reporter sacked for revealing a confidential source.Read more: http://www.answers.com/topic/dismiss#ixzz2EuEQYXHs • lay off, make redundant, let go • What are the most common reasons for firing people? • Which company departments are responsible for dismissing staff? • How does the procedure for dismissing staff work? • Can you think of any unusual ways to fire people? • Suggested reading: RB, p 43 U r sacked
LABOUR RELATIONSorINDUSTRIAL RELATIONS • Employers vs. __________ • Management vs. ___________ • Management vs. unions: a) labour unions b) trade unions
LABOUR RELATIONSorINDUSTRIAL RELATIONS • Employers vs. employees • Management vs. employees • Management vs. unions: a) labour unions b) trade unions What are labour unions or trade unions? What do they do? What can they do when dissatisfied?
Trade / labour unions: 1. Negotiate over 3 main issues: F_ _ _ wages R_ _ _ _ _able working hours S_ _ _ working conditions Collective bargaining
Trade / labour unions: 1. Negotiate over 3 main issues: Fair wages Reasonable working hours Safe working conditions 2. Defend workers with individual grievances 3. Take industrial action: - strike, go-slow (slowdown), picketing, working-to-rule → RB, p 41: I & III, IV, II Collective bargaining
Provide opposites – labour market conditions white-collar worker permanent job skilled worker job security flexible labour market employment upturn economic recession regulation a growing gap a widening gap a reversible process stability stable
Ta-taaaa: white-collar worker permanent job skilled worker job security flexible labour market employment upturn economic recession regulation a growing gap a widening gap a reversible process stability stable blue-collar worker temporary job unskilled worker job instability stable labour market unemployment downturn economic recovery deregulation a decreasing gap a narrowing gap an irreversible process instability unstable → RB, p 42, 1b
RB, p 42 1c: Denis MacShane on trade unions (summary in note form): • The role of unions: • Voice for the __________ of workers • P__________ & e_____________ role • Govt. and companies should: • ___________ unions • ___________ unions as _________
Denis MacShane on trade unions: • The role of unions: • voice for the interest of workers • political & economic role • Govt. and companies should: • encourage unions • accept unions as partners Complete the sentences in ex. 2
MARKETING • PRODUCTS AND BRANDS • MARKETING • ADVERTISING Xmas homework: - -bakalar / lignje / slane srdele / oborita riba???? - patka s mlincima / Tuka / Odojak - X-mas carolling - dobra volja - read: Products (MK p 60-61) & do exercises (pls. follow my instructions for unit PRODUCTS on the web)
We have our work cut out for us! January 2014: 8 Jan (Wed) – Products & Brands (checking)+ Intro to Business Correspondence & Applications 9 / 10 Jan (Thu/Fri) – Marketing – Enquiry (BC) 15 Jan (Wed) – Advertising - Complaint & Apology (BC) 16 / 17 Jan (Thu/Fri) – Backlog & practice 22 Jan (Wed) – Revision 23 Jan (Thu) – Revision 24 Jan (Fri) – 2nd progress test (12.00 & 13.00) From 27 Jan (Mon) - ORALS