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Thinking About

10/28/2011 5:37 AM. Mitzi Wertheim, CNAC . 2. Warfare is Becoming Culture Centric Transformation has been interpreted as exclusively technological, but against an enemy who fights unconventionally

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Thinking About

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    1. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 1 Thinking About Learning in DOD Changing the Culture

    2. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 2

    3. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 3 Transformation has been interpreted as exclusively technological, but against an enemy who fights unconventionally as this civil military operations team faced in Afghanistan - it is more important to understand motivation, intent, method and culture than to have a few more meters of precision, knots of speed, or bits of bandwith. MG Robert Scales Jr, US Army (Ret) US Naval Institute Proceedings 10/2004 the lesson learned [in Somalia] that kept coming out was that we lacked cultural awareness. We needed cultural intelligence going in. Gen Anthony Zinni (USMC Ret.) National Defense University August 8, 1996 Transformation has been interpreted as exclusively technological, but against an enemy who fights unconventionally as this civil military operations team faced in Afghanistan - it is more important to understand motivation, intent, method and culture than to have a few more meters of precision, knots of speed, or bits of bandwith. MG Robert Scales Jr, US Army (Ret) US Naval Institute Proceedings 10/2004 the lesson learned [in Somalia] that kept coming out was that we lacked cultural awareness. We needed cultural intelligence going in. Gen Anthony Zinni (USMC Ret.) National Defense University August 8, 1996

    4. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 4 Culture-Centric Warfare the lesson learned [in Somalia] that kept coming out was that we lacked cultural awareness. We needed cultural intelligence going in.

    5. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 5 Operational Requirements ''We need to treat learning knowledge of culture and developing language skills as seriously as we treat learning combat skills: both are needed for success in achieving US political and military objectives." DSB Summer Study 2004

    6. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 6 911 Testimony before the House Subcommittee on National Security, Emerging Threats, and International Relations Because listening is the most important part of any communication process, the brief we gave to ourselves was a line from the Scottish poet: O would that God the gift might give us, to see ourselves as other see us. Robert Burns Keith Reinhard President, Business for Diplomatic Action, Inc Chairman, DDB Worldwide August 23, 2004 911 Testimony before the House Subcommittee on National Security, Emerging Threats, and International Relations Because listening is the most important part of any communication process, the brief we gave to ourselves was a line from the Scottish poet: O would that God the gift might give us, to see ourselves as other see us. Robert Burns Keith Reinhard President, Business for Diplomatic Action, Inc Chairman, DDB Worldwide August 23, 2004

    7. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 7 U.S. Negotiators Global Report Card Competency Grade Linguistic abilities F Listening D Building solid relationships D Synergistic approach (win-win) D Cultural I.Q. D Adapting the negotiating process to the host country environment D Patience D Using language that is simplistic and accessible C Preparation B- High aspirations B+ Personal integrity A-

    8. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 8

    9. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 9

    10. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 10

    11. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 11 What Matters 20th century Industrial Age model Mass production of things and workers Standardization of parts and workers Specialized work force Things matter 21st century Information Age model Customized products and customized work force Adaptive, agile work force People matter

    12. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 12

    13. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 13

    14. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 14

    15. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 15 Achieving US foreign policy goals increasingly depends on how we learn, build and use cultural and intellectual capital throughout the National Security team. Our increased organizational strength will come from greater - adaptiveness, - flexibility, and - resilience These result from continuous learning Achieving US foreign policy goals increasingly depends on how we learn, build and use cultural and intellectual capital throughout the National Security team. Our increased organizational strength will come from greater - adaptiveness, - flexibility, and - resilience These result from continuous learning

    16. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 16

    17. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 17

    18. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 18

    19. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 19

    20. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 20

    21. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 21

    22. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 22 What Appear to be Starting Assumptions

    23. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 23

    24. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 24

    25. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 25

    26. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 26 Human Capital Development and Management Whats Needed Knowledge Skills Abilities Tools Experience Satisfaction Accountability Good data base Challenges Whats the Right Mix? Learning Content Assignments Incentives and Rewards Processes Structures Resistance to Change

    27. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 27

    28. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 28

    29. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 29

    30. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 30

    31. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 31 Things to Consider

    32. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 32 * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10. * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10.

    33. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 33

    34. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 34

    35. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 35 * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10. * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10.

    36. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 36 * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10. * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10.

    37. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 37

    38. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 38

    39. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 39

    40. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 40 Consider A Cultural Shift In order to fight this long war, GEN Abizaid feels that we ought to become as expert in the Middle East as we were expert in Central Europe for the past 50 years.we have to educate, train and develop the next generation of leadership to be as familiar and comfortable with this culture, it's threats and opportunities.

    41. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 41 Cultural Shift (cont) The near term battle is for linguists, intelligence experts and FAOs. The long term battle is to develop an Officer Corps (and Senior NCO Corps) that is as comfortable and acculturated operating in this region tomorrow, as we were operating in Central Europe yesterday.

    42. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 42

    43. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 43

    44. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 44

    45. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 45 Who should take it and when? - Military, AC, RC, - Civilians - Contractors? - Policy makers - Planners Who should take it and when? - Military, AC, RC, - Civilians - Contractors? - Policy makers - Planners

    46. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 46

    47. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 47

    48. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 48 The Learning Collaborative In forming a National Security Inter Agency Learning System - Implementation strategy and process will be key to success. This needs to be a collaborative partnership with the other departments and agencies. They must not be made to feel like second class citizens. Style and relationships matter. The Learning Collaborative In forming a National Security Inter Agency Learning System - Implementation strategy and process will be key to success. This needs to be a collaborative partnership with the other departments and agencies. They must not be made to feel like second class citizens. Style and relationships matter.

    49. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 49

    50. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 50 Look at CIA UniversityLook at CIA University

    51. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 51

    52. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 52 Change Analysis Legislation? Rules / regulations? Leadership commitment? Champions? Allies? Opposition?

    53. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 53

    54. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 54

    55. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 55

    56. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 56 Understanding Cultural Elements of Security: Nuance & Complexity Thinking mans game. Focus is on intellect versus technology. Success lies in: Creating alliances Leveraging non-military advantages Reading intentions Building trust Converting opinions Managing perceptions

    57. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 57 * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10. * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10.

    58. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 58

    59. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 59

    60. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 60 We Need MAGIC Support M - Military A - Academic G - Governmental I - Industry C - Congress Who are these key players?

    61. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 61

    62. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 62

    63. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 63 Backup

    64. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 64

    65. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 65 Leadership Top Five Areas* Success Integrity / Honesty Financial Management Interpersonal Skills Leveraging Diversity Written Communication Needs Improvement Vision Conflict Management Strategic Thinking Team Building Influencing / Negotiating

    66. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 66

    67. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 67 How About A Performance Learning Model Strategy

    68. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 68

    69. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 69

    70. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 70 Look at CIA UniversityLook at CIA University

    71. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 71 Look at CIA UniversityLook at CIA University

    72. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 72 Look at CIA UniversityLook at CIA University

    73. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 73

    74. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 74 Things to Consider Trust IT now makes it possible to design systems that can be based on TRUST. Trust now, audit afterwards like the credit card system. Have understood penalties if people lie. This could eliminate many unnecessary steps and speed up the processes.

    75. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 75 Look at CIA UniversityLook at CIA University

    76. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 76 * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10. * The Air Force has a model we should look at. They have combined assignment, learning and development for all Air Force - military and civil servants -from GS 15 and O6 thru SES and O 10.

    77. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 77 Consider Nature of War

    78. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 78

    79. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 79

    80. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 80

    81. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 81 What Is Needed to Bring About the Change? Who Needs to Play?

    82. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 82

    83. 10/28/2011 5:49 AM Mitzi Wertheim, CNAC 83

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