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Prof. Elio Borgonovi Dr. Valentina Mele

“ Central-Local government in the Member States of EU in the field of e-Government”. Prof. Elio Borgonovi Dr. Valentina Mele. Why “Central-Local government in the Member States of EU in the field of e-Government”?. Because E-Gov is organised through functional processes

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Prof. Elio Borgonovi Dr. Valentina Mele

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  1. “Central-Local government in the Member States of EU in the field of e-Government” Prof. Elio Borgonovi Dr. Valentina Mele

  2. Why “Central-Local government in the Member States of EU in the field of e-Government”? • Because E-Gov is organised throughfunctional processes • Because oforizontal and vertical integrationamong levels of Government • Because we should start thinking ofpan-European services

  3. Vision on benchmarking Benchmarking E-Government policies in Europe does not aim at appointing "champions" or identifying "winners," but at initiating a learning process whereby experiences can be fruitfully exchanged and good practices can be spread, so as to improve policies. E-Government good-practices has to move beyond copying of styles and discourses, to a thorough understanding of practice, function and performance.

  4. Who does what? How does it work? Does it work? Structure (Institutions) Functioning (Processes) Critical issues Building blocks

  5. Research goals I: STRUCTURE • Institutional assets and level of devolution • Institutional Actors involved in E-gov • Resources for E-gov • Responsibilities for E-gov methodology Network mapping • Desk research • Questionnaire part A

  6. Research goals II: FUNCTIONING Network functioning • Questionnaire part B • Interviews • POLICY AND STRATEGY DEFINITION • SERVICE DELIVERY • FINANCING

  7. Research goals III: ASSESSMENT Identifying critical issues and emerging themes of coordination between central and local government in the field of e-Government Comparative analysis + focus group with the members of the E-Government working group

  8. Organizational structure IN THE GREAT MAJORITY OF THE MEMBER STATES THERE IS A CENTRAL AGENCY/UNIT/DEPARTMENT IN CHARGE OF E-GOV Why? • public sector typical over-reliance on organizational design • number and heterogeneity of activities • willingness to signal a high priority to the E-Government objectives

  9. National strategy & policy making In most of the countries the formulation of a National strategy for E-gov is drafted by the Central body, and then showed/discussed/submitted to Local Administrations or to their Associations Active in all the 15 member states

  10. Integrated Service Delivery • For on-line service delivery, possible problems of co-ordination seem to be traditional ones, such as the definition of strategies, rules and standards by levels that do not deliver the service directly • In terms of co-ordination for delivering a joint service, most of the countries mainly provide data sharing, access to registries & databases. Some also provide expertise, approval and opinions. • Businesses are included in the online service delivery through outsourcing, PPP, technical intermediation

  11. Pan-European service delivery BENEFITs • Larger availability of services • Easier mobility PROBLEMs/CONSTRAINTs • Disomogeneity of service standards throughout the EU • In some member states the services are delivered by the private sector • Missing coherent implementation (authentification, etc) • Trade-off between usefulness for final users and difficult implementation • Low take-up

  12. How do off-line delivered services benefit from Central-Local co-ordination in E-gov? • Data content is better organized and quality-checked • Backoffice applications have been deployed • Better response time & speed-up the process • Reduction in errors • Services and procedure simplification • Potential for innovative services

  13. Funding mechanisms • Having ad-hoc funding for E-gov is often considered a fast-tracking mechanism • In few cases there is no specific budget for E-Gov • CRUCIAL ROLE OF CO-FINANCING! Autonomous budget management Special purpose funds Projects/initiatives submission and selection process

  14. Lessons learned Including Local Administrations in E-Government strategy definition since from the early stage Increasing the attention to co-ordinating mechanisms Fostering vertical through horizontal subsidiarity Supporting standards rather than standardization Ensuring Central/Local accountability of government on-line presence Considering the bigger EU picture

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