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Employee Deviance

Explore the different categories of employee deviance and the impact it has on organizations. Discover the reasons why businesses need employee deviance solutions and learn about possible strategies to mitigate deviant behavior.

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Employee Deviance

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  1. Employee Deviance Michelle Bland Josh Browar Matt Orr Kris Pettit Elle Stassen

  2. Workplace Deviance The voluntary behavior that goes against the norms of an organization and in the process threatens the well-being of the organization or its members.

  3. Why Businesses Need Employee Deviance Solutions • Cost exceeds $200 billion each year • The cause of 30% of business failures • 75% of employees have stolen from employers at least once • 20% have experienced workplace violence

  4. Categories of Deviance • Lack of dependability • Aggression • Substance abuse • Lack of honesty • Computer abuse • Sexual Harassment • Lack of a good impression

  5. Ethical Climate • The ethical climate can affect employee deviance in the workplace • Employees look to top management for ethical guidance and behavior • Ethical Climate Questionnaire (ECQ) • Relationship between caring and deviance

  6. Embezzlement • One of the most costly and prevalent types of employee deviance. • “misappropriation or misapplication of money or property entrusted to one's care, custody, or control” • Difficult to develop policy to stop employee theft

  7. Counterproductive Behavior Index • Contemporary Integrity Test • 140 true/false items in 15 minutes • Scores on dependability, aggression, substance abuse, honesty, computer abuse, sexual harassment, and good impression • In-depth conversation about areas of concern

  8. Does the CBI work? • Accuracy of 91% or greater when a false positive rate of 15% is accepted • In the study, identified 100% of problem respondents with false positive rate of 15%

  9. More Violent Deviance • “Workplace crime” is more violent than “occupational deviance” and refers to crimes such as rape and assault. • 16% of violent crime in U.S. occurs in the workplace • Crime victimizations cost about 3.5 days of work per crime • In 1992, workplace crimes cost about $4.2 billion in lost work and legal expenses

  10. Violence Warning Signs • Having an obsession with weapons • Making direct or veiled threats • Having an obsession with one's job • Showing little involvement with co-workers • Displaying unwanted romantic interest in a co-worker • Exhibiting paranoid behavior • Not accepting criticism • Holding a grudge • Showing interest in recently publicized violent acts • Testing the limits of acceptable behavior • Making extreme changes in behavior or stated beliefs

  11. Possible Solutions • Talk with the offender about the negative impact of his or her actions • Discipline the employee • Test applicants for emotional stability and conscientiousness before hiring • Improve employees’ perception of the workplace • Criminology literature

  12. Criminology Literature • View all people as potential offenders • Explore the individual offender’s perspective • Take a crime-specific approach to tailor prevention strategies • Identify and then challenge offender’s explanation • Examine organizational culture • Consider applying established crime prevention techniques

  13. Works Cited Appelbaum, Steven, Deguire, Kyle, and Lay, Mathieu. (2005) The relationship of ethical climate to deviant workplace behavior. Corporate Governance, 5(4), 43-55. Bolin, Aaron and Heatherly, Linette. (2001). Predictors of Employee Deviance: The Relationship between Bad Attitudes and Bad Behavior. Journal of Business and Psychology, 15(3), 405-419. Embezzlement/Employee Theft. (2005). Business Credit, 107(2), 41-42. Gorta, Angela. (1998). Minimizing Corruption: Applying lessons from the Crime Prevention Literature. Crime, Law, and Social Change, 30(1), 65-87. Introduction to the Counterproductive Behavior Index. (2005). Retrieved December 4, 2005 from http://www.chartcourse.com/fpdb/pdfs/CBI_Infosheet.pdf. Work Place Solutions. (1996). Dispute Resolution and Workplace Violence. Retrieved December 3, 2005 from http://www.wps.org/pubs/dispute-resolution.html.

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