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WORKSHOP

This workshop in Dubrovnik, Croatia explores the requirements, administration, and management of a small special library and knowledge management center, with a focus on digital resource implications. Topics include acquisitions, training, administration, and operations.

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WORKSHOP

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  1. Libraries in the Digital Age Dubrovnik, Croatia June 1, 2005 WORKSHOP Developing a Small Special Library/Knowledge Management Center: Digital Resource Implications Emil Levine Library/Information Science Consultant Breitenfurter Strasse 426/3 Vienna Austria A1230 43 1 888 0701 emil.levine@chello.at

  2. A1 Requirements Analysis • Interview select MYORG staff to determine precise information requirements. This also assures staff “Buy-In.” • Surveyed existing MYORG materials to determine space requirements and validate floor loading • Re-certified journal requirements (Methodologies) • Determined furniture and supply requirements • Identified electronic resource requirements (databases, CD-ROMs, IOLS, hardware/software)

  3. A2 Developing external contacts • Established points of contact/vendors for services (e.g., Online services -DIALOG, Proquest; library support software, journal subscriptions, book procurement) • Investigate Inter-Library Loan Services • Interacted with other Libraries (visits, invitations, etc.) • Joined (or organize) a Library Consortium

  4. A3 Administration/Management • Developed budget • Identified tasks and how they will be accomplished (Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library) • Determined personnel requirements/Prepare job descriptions • Recruit for new position(s)

  5. B1 Acquisition of External Services • Prepare solicitation of bids for journals • Order library support software (Integrated Online Library System/IOLS) • Contract for online databases (DIALOG, Proquest, Factiva, etc.) • Contract for Inter-Library Loan services • Contract for furniture and supplies

  6. B2 Internal Activities • Install furniture and supplies • Establish “sub-libraries” as appropriate • Move books/journals • Link and test digital resources (IOLS, online, hardware/software) • Obtain existing (catalog/patron) files and load into IOLS (avoid rekeystroking)

  7. B3 Training • Train staff on IOLS • Train existing personnel in new Library/Knowledge Management Center tasks (Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library) • Train staff in use of online databases

  8. B4 Administration/Management • Develop survey forms and reports • Develop promotional material • Develop core documents (User Manual, Collection Development Manual, Operations Manual, etc.) • Attend appropriate Library/Knowledge Management professional meetings (e.g., LIDA)

  9. C1 Operations • Provide conventional services • Utilize IOLS • Provide online services (DIALOG, Proquest, Factiva, etc.), develop SDIs

  10. C2 Administration/Management • Fully staff Library and Knowledge Management Center and fulfill functions (Management, Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library, computer operations) • Continually train MYORG staff • Attend professional library/information science meetings to promote the center. • Assume responsibilities and role in appropriate Library Network • Reevaluate

  11. ONLINE/CDs JOURNALS REFERENCE MATERIAL EQUIPMENT/FURNITURE SPACE TRAINING CORE DOCUMENTS STAFF BUDGET ILL CONSORTIUM USAGE POLICY IOLS USER BROWSING SPACE (OPEN/CLOSED) SUBLIBRARIES STAFF CATALOGING TRAINING CORE DOCUMENTS BUDGET EQUIPMENT/FURNITURE ILL CONSORTIUM DIGITAL IMPLICATIONS

  12. PROBLEMS/SOLUTIONS • SCHEDULE SLIPPAGE-BEST GUESTIMATE • TERRITORY-BUY IN/GIVE IN • RESOURCES ((W0)MEN/MONEY/MATERIAL)-COMPROMISE

  13. SKILLS • CONTRACTING • BUDGETING • PERSONNEL/HUMAN RESOURCES • ADMINISTRATION • SYSTEMS ANALYSIS • NEGOTIATION • INTERPERSONAL RELATIONSHIPS • STRESS MANAGEMENT

  14. INNOVATIONS • ALL ACQUISITIONS BY USER RECOMMENDATIONS INSTEAD OF AN ACQUISTIONS LIBRARIAN • ALL COMPUTER SUPPORT FROM MYORG COMPUTER STAFF, BUT THIS REQUIRED EARLY “BY IN” FROM THEM • SUBLIBRARIES EASED SHELVING AND CONVENIENT TO USERS FOR BOOKS AND JOURNALS • LIBRARY READING ROOM OPEN 24/7. LOSSES ACCEPTABLE. CAMERA LOW COST SECURITY

  15. AND THEN… USE WHAT YOU LEARNED IN LIBRARY SCHOOL

  16. QUESTIONS/COMMENTS????? Emil Levine Library/Information Science Consultant Breitenfurter Strasse 426/3 Vienna Austria A1230 43 1 888 0701 emil.levine@chello.at

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