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Recognising and supporting Social Services Inhouse Training Programmes

Recognising and supporting Social Services Inhouse Training Programmes. Presentation to Volunteering NZ Conference 28 Oct 2009. Feasibility Study 2008/09 Findings and Outcomes Jac Lynch and Carol Ward. Why?. … demand for qualified workers (paid and voluntary) … untapped potential

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Recognising and supporting Social Services Inhouse Training Programmes

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  1. Recognising and supporting Social Services Inhouse Training Programmes Presentation to Volunteering NZ Conference 28 Oct 2009 Feasibility Study 2008/09 Findings and Outcomes Jac Lynch and Carol Ward

  2. Why? • …demand for qualified workers (paid and voluntary) • …untapped potential • to create pathways to qualifications • …sector and organisation development

  3. ITO’s values Kotahitanga – connecting people Manaakitanga – honouring others, ourselves Kaitiakitanga – upholding our responsibilities

  4. Participants Youth Services (4) Government (1) Social Services (9)

  5. Youth Services • GirlGuiding NZ • Scouts NZ • YMCA • Young New Zealanders’ Challenge – The Duke of Edinburgh Award Government Child, Youth and Family

  6. Social Services National • Supervised Contact Services • Federation of Family Budgeting Services • OUTLineNZ (phone counselling) • Women’s Refuges • Plunket Regional • Family Support Agency (Rangiora) • Taeaomanino Trust (Porirua) Iwi Social Services • Te Runanga o Ngati Porou • Te Runanga o Raukawa

  7. Participant Goals Incentive for volunteers Improve service delivery Strengthen training systems Acknowledge workers’ skills, experience and knowledge Link to National Qualifications – quality benchmark

  8. Simple Reporting NZQA ITO Complete In-house Training (registered assessor sign-off) ITO Training Agreements

  9. Quality Assurance Confirm • Training programme fit unit standards in social services. • Training system is effective – organisational peer review. Include time for development.

  10. Organisational Peer Review Mutual learning, supportive process Networking & relationship benefits Quality standards ITO coordinates reviews

  11. Peer Reviewers’ most significant learning Preparing for own review Understanding the review process and tools Learning about other organisations Learning about other training approaches Networking opportunities

  12. Plunket • Volunteer education programme – nine months (assignments) • Aligned to some unit standards in National Certificate in Tamariki Ora/WellChild Services • National programme – assessed centrally (Carol Ward): being trialled.

  13. Example NZQA ITO Work-based Assessment to complete Nat Certificate Plunket Plunket – Volunteer Education Programme

  14. Findings Unit Standard Mapping - Mostly to Certificate level Unit Standards Training Systems Review - Good alignment with quality criteria - Some gaps in common - Benefits from“Peer” involvement in reviews

  15. Study Outcome 10 of 14 organisations – now entering training agreements Registered workbased assessors to oversee inhouse programmes ITO decision – aiming for zero fees

  16. Three-Year Roll-out Plan • Annual call for Expressions of Interest, October • Annual process November – July • Full review late 2012 2009/10 • Expressions of Interest due 30 October for 2009/10 • 5 to be selected 13 November 2009 • Other organisations to be helped prepare for 2010/11 • Continue to work with groups from feasibility study

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