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Where in the World is Djibouti ? Confidence and Credibility in Study Abroad Advising

Where in the World is Djibouti ? Confidence and Credibility in Study Abroad Advising. Leslie Anderson Jeannie Bonner Simmons Ryan Meyer Jill Reister. Can you pronounce this? Eyjafjallajökull. Eyjafjallajökull. Introductions. Leslie Anderson Study Abroad Coordinator – Ohio State University

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Where in the World is Djibouti ? Confidence and Credibility in Study Abroad Advising

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  1. Where in the World is Djibouti?Confidence and Credibility in Study Abroad Advising Leslie AndersonJeannie Bonner Simmons Ryan Meyer Jill Reister

  2. Can you pronounce this?Eyjafjallajökull

  3. Eyjafjallajökull

  4. Introductions • Leslie Anderson • Study Abroad Coordinator – Ohio State University • Jeannie Bonner Simmons • Program Specialist – Ohio State University • Ryan Meyer • Program Manager – University of Cincinnati • Jill Reister • Program Manager – University of Cincinnati

  5. Presentation Overview • It’s hard to feel confident when talking to students about places you haven’t been to before yourself. • Pronunciation • World Geography • Staying up on current events and politics • And above all being confident, even when you’re not sure.

  6. How do you say? • 1. Phuket, Thailand • This is definitely not a good one to learn the hard way and to make it even more difficult, advice on the correct way to pronounce it can vary. To avoid scowls, general disdain, and possibly worse, go with "Pu-get.“ • 4. Oaxaca, Mexico • For non-Spanish speakers, the chances of mangling this one are pretty high. Just remember that there's no "hoax" in Oaxaca and that Osaka is in Japan. The correct way to say it is "Wah-ha-ca.“

  7. How do you say? • 6. Wauchope, Australia • If you want to give the locals a good laugh, refer to this as "War-choppy." The real pronunciation is actually "War-hope." • 7. Cobh, Ireland • Even the simplest of names can be deceptive. Keep in mind that it's on an island, not in a cornfield, so pronounce it "Cove," not "Cob.“ *Reuters - Travel Picks: 10 of the top most mispronounced places

  8. How do you say? • Preparation is key, when it comes to pronunciation. • YouTube is a great resource for hard to pronounce words. • Ex. Qin Shi Huang Di • Language departments and coworkers • Library videos and documentaries • Merriam-Webster online

  9. Where in the World is Djibouti? • Countries change, geography shifts, and politics can affect the names of places. • Ho Chi Minh City vs. Saigon • Burma vs. Union of Myanmar • Kosovo vs. Serbia • How can you stay current as the world continually shifts?

  10. Where in the World is Djibouti? • Geography is vital to what we do. • It’s impossible to know everything, but there are quick and easy things to do to “fake it.” • Wikipedia and Culturgrams are great resources for students and advisors. • Constantly monitored, and kept up to date. • Websites like http://www.sporcle.com/ can be a fun way to stay up to date.

  11. Where in the World is Djibouti?

  12. Where in the World is Djibouti? • Stay up to date with world news, pick a source that is easy to access. • NPR, BBC, CNN • CIA.gov, travel.state.gov • Read and use guidebooks that you would recommend. • We are not travel agents, or experts on world geography, but students still respect our advice.

  13. Where in the World is Djibouti? • Stay Current! • Students aren’t going to call centers, they are using Skype, www.skype.com. • Don’t rely too much on your own travel/study abroad experience • Danger of sounding outdated, rusty, or, completely incorrect • Danger of sounding like a “know-it-all”, self-centered or could be intimidating

  14. When all else fails, fake it! • Confidence is key. • Even if you haven’t been to a particular destination, your world expertise is valued. • Anticipate questions in advance • Prepare your answers for questions you know are coming. • Is North Korea going to attack South Korea?

  15. When all else fails, fake it! • Do your homework, when possible. • Age and experience can impact confidence. • Seek out ways to get more experience and continue learning. • Rent documentaries • Audit a class • Enroll in a certificate program • Seek an additional degree

  16. When all else fails, fake it! • Never underestimate the returnee experience. • Incorporating information from past students is always important: • Debriefings, blogs and websites, articles, evaluations • Hire employees and peer advisors with diverse backgrounds and experiences. • When all else fails, defer to someone in the office that does know. • Bringing another advisor into the conversation does not reflect poorly on your expertise.

  17. When all else fails, fake it! • Advise by example • Don’t be afraid to tell students that you don’t have as much experience in a certain area. • Encourage curiosity, resourcefulness, good research habits. • It’s okay not to know everything-you’re not supposed to, but acknowledge that differences will exist

  18. Frame your programs • Framing your programs properly is important: • Framing increases the chances of achieving goals. • Framing requires initiative. • Framing is for everybody. • Framing opportunities are everywhere. • Instead of a developing country, it’s ripe with adventure. • Instead of guinea pig, students are pioneers. *The Art of Framing: Managing the Language of Leadership, Gail T. Fairhurst & Robert A. Sarr

  19. Frame your programs • Use language that students can relate to. • Adventure, fun, once in a lifetime. • Manage their expectations carefully. • Describe accommodations accurately • Don’t sugar coat it too much • Put things in historical context for students • Swine flu after SARS • Don’t neglect promoting programs you know less about

  20. Frame your programs • Recruiting versus Orientation • When is it appropriate to correct a student’s pronunciation/knowledge base or let it slide? • What is the student’s level of comfort and international experience? • What is reasonable to expect the student to know and what is “main-stream” pronunciation? • “Reading” the student

  21. Persuasive Advising • A sales approach to advising can impact recruitment and retention. • Students/parents are our customers. • Persuasive advising can impact retention. • Consumer behavior: convince them that this experience will be worth the total cost. • Info. tables are mini advising sessions. • How can you impact a student in five minutes? • What is your sales pitch?

  22. Discussion Questions • What are the advantages or annoyances of advising based on region? • What are the advantages or challenges of having a generalist approach? • What are resources you use or recommend for your students? • Pitfalls you have encountered with bad information or lack of information?

  23. Here’s Djibouti!

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