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Human Resources in Times of Change Here and Now

Human Resources in Times of Change Here and Now. Nili Goldfein, EVP NGG. כנס מש"א 2008. TABLE OF CONTENTS. I. Managing in Times of Change - The Global Context. II. How HR Fits In – HR at Times of Crisis. III. Insight Beyond Eyesight - Getting a Glimpse. Global World. Organization.

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Human Resources in Times of Change Here and Now

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  1. Human Resources in Times of ChangeHere and Now Nili Goldfein, EVP NGG כנס מש"א 2008

  2. TABLE OF CONTENTS I. Managing in Times of Change - The Global Context II. How HR Fits In – HR at Times of Crisis III. Insight Beyond Eyesight - Getting a Glimpse

  3. GlobalWorld Organization Individual I. Managing in Times of Change - The Global Context

  4. Global World Organization Individual The Global Context • Mindset - Multi-national vs. Global • Global Economy - Free Trade in a Free Market • Technology - Redefining Time and Space • Knowledge - The New Growth Engine for Organizations • Absence of Physical Borders - It’s a Global Arena Quick, Fast and Dirty

  5. Chaos Theory - Chaos within Organization - Organization within Chaos Global World Organization Individual Crisis and Chaos - Here and Now It’s a challenging world after all You have to understand it You have to use it You have to love it There cannot be a crisis this week; my schedule is already full Henry Kissinger

  6. Organizations in Action Global World Organization Individual vs. Proactive Reactive • Spend Differently • Invest Smartly • Focus on available assets • Empower the Employee • Exceed customer expectation • Expenditure Freeze • Immediate cut in costs • Focus on Survival • Personnel Cutbacks Each living thing is an organism. Each dead thing is an organization Bhagwan Shree Rajneesh , Osho

  7. Global World Organization Individual EQ - Emotional Quotient Human-beings in Times of Crisis IQ - Intelligence Quotient SQ - Spiritual Quotient There cannot be a crisis next week; my schedule is already full Henry Kissinger

  8. Global World Organization Individual Human-beings in Times of Crisis EQ - Emotional Quotient IQ - Intelligence Quotient • Systematic thinking • Data analysis • Logical decision making SQ - Spiritual Quotient Recommendations: Follow relevant publications, keep track of information flow

  9. Global World Organization Individual Human-beings in Times of Crisis IQ - Intelligence Quotient EQ - Emotional Quotient SQ - Spiritual Quotient • Spontaneous reaction to events • Going with “gut” feeling Recommendations: Create a support forum in or out of the workplace

  10. Global World Organization Individual Human-beings in Times of Crisis IQ - Intelligence Quotient EQ - Emotional Quotient SQ - Spiritual Quotient • Judging meaning and value • Every decision goes through a “value filter” Recommendations: Prioritize, take the opportunity to re-evaluate decisions in view of values

  11. II. How HR Fits in - HR at Times of Crisis

  12. HR at Times of Crisis Global World Organization Individual

  13. Facts and Figures Global World Organization Individual • Cost reduction and change are the name of the game • More organizations choose to decrease expenses by downsizing • Decrease employment of external vendors for HR activities; more ‘in-house’ activities • General atmosphere of uncertainty and apocalyptic vision foster tension, frustration and conflict • Streamlining is for everyone – including us… It’s definitely not business as usual!

  14. HR at Times of Crisis – Survival Guide Global World Organization Individual • Risk management • HR work ethic • Finance report monitoring and control • Abiding to regulation • Caution of ‘warning’ signs • Board of Directors and management • ‘Watch your back’ • Objective, non-biasedconsulting * Adapted from Gross, Y. “The Marker” 22 Oct 2008

  15. HR’s Role - Organizational Level Global World Organization Individual • Maximal involvement in meetings on the actions to be taken in light of the crisis • Presentation of “HR common sense” – balancing organizational and individual needs in the short and long term • Support every change through assistance in change management • Observe the organization as a balanced system – re-establish balance wherever it was lost due to change • Support downsizing processes both in how it is perceived (mindset) and how it is executed • Talent mapping

  16. HR’s Role - Individual Level Global World Organization Individual • Availability and presence – in the halls, dining room, coffee breaks, meetings, on the phone, after work hours • Uncertainty is difficult for everyone - although you cannot make it go away, you can make dealing with it easier • Keep reminding everyone that beyond the “actions” there are people • Especially at times of crisis –fairness in light and beyond regulations • Support those who are staying and those who are leaving • Remember that this situation is as hard on senior management – they too need support • Remember to take care of yourself!

  17. III. Insight Beyond Eyesight - Getting a Glimpse

  18. Insight Beyond Eyesight Crisis

  19. Thank you!

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