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Presents. www.lssoftware.com. Company Profile. Who we are….

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Presents

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  1. Presents www.lssoftware.com

  2. Company Profile Who we are… LS software Pvt Ltd is an IT services company delivering business solutions to its clients. LS started its IT outsourcing services 17 years ago. Today, LS delivers a portfolio of IT, HR and BPO services to clients in the manufacturing, financial services, healthcare, communications, tourism and consumer and retail industries around the globe. It was in 1996 that we pioneered 360 degree appraisal services in India.

  3. What we do… • Appraisal Services • Customized IT Solutions • HR Services • BPO Services

  4. Our core values… Customer Orientation Listening to our customers and putting their needs first Integrity Complete honesty and sincerity in all we do Excellence Striving for superior quality in even the smallest task Teamwork Respecting each individual and contributing equally to the success of each effort Communication Open, honest give-and- take with customers and each other

  5. The 360° Appraisal System The 360°Appraisal System is a performance management tool used to evaluate and provide feedback on the skills and competencies of individuals in an organization. With over 90 percent of Fortune 1000 companies using 360°Appraisal, it is internationally recognised as the most reliable tool for employee appraisal and performance management

  6. The 360°Process

  7. Why opt for 360°Appraisal? Sometimes we don't see ourselves as clearly as others see us.

  8. Why opt for 360°Appraisal? Contd… • It is the ideal tool to identify strengths and weaknesses of employees or a division or the company for: • Reliable management evaluation/assessment • Improved organizational & employee development • Better team development • Comprehensive & reliable multi-channel feedback • Remuneration qualification • Better customer service • Reducing discrimination risk • Promotion/layoff qualification

  9. "With  ICICI One Source employees spread across the globe, any appraisal program that we undertook had not only to adhere to the highest quality, but also have the capability to encompass multi-location respondents. The LS 360 degree program has proved more than capable in meeting both requirements.” Aashu Calapa Vice President- Human Resources ICICI OneSource

  10. Quantifiable data on soft skills Uncover blind spots  Feedback is essential for learning  Individuals can better develop their own performance and careers  Higher levels of trust and better communication Better team environment Involves team members in the development process Increased team effectiveness The benefits of 360°Appraisal. To the team: To the individual:

  11. The benefits of 360° Appraisalcontd..     To the organization: Reinforced corporate culture by linking survey parameters to organizational leadership competencies and company values Better career development for employees  Promote from within  Improves customer service by having customers contribute to the evaluation process Effective, focussed training

  12. Why opt for LS 360° Appraisal? We guarantee unmatched expertise and technological prowess developed with more than a decade of appraisal services! LS takes full responsibility for Development, Deployment, Administration and Analysis of LS 360 degree appraisal for our clients. “Feedback expertise, passion and experience“

  13. Why opt for LS 360° Appraisal? Contd… • LS 360 degree appraisal also offers: • Minimum administrative back-end time from your organization • Optimal flexibility & customization to suit your specific • needs/analysis • Highly reliable reports • Clear presentation of training needs • Graphical analysis enabling easy comprehension

  14. “The crux of the 360 degree process is flawless execution, eye for detail and complete integrity in terms of guaranteeing confidentiality. A trusted external partner adds to the credibility of the entire process. LS Software has been handling the 360-degree feedback processing for Wipro for over six years. I guess that speaks a lot for itself, when it comes to their competence and quality."Ranjan AcharyaCorporate Vice President- HR DevelopmentWipro Corporation

  15. Web Based System Security and Confidentiality LS 360° Appraisal-Operational Aspects

  16. LS 360°Appraisal Process • The steps in the LS 360°appraisal exercise are: • Respondent Nomination • Feedback Collection • Analysis & Report Generation

  17. Customer Orientation Influencer Champion of Innovation Positive Climate Creator Appraisal Parameters Appraisals are done on client-specified appraisal parameters, like: • Legacy Builder • Respected Leader • Organisational Sensor • Collaborator

  18. Appraisal Reports • Some of the reports we offer are: • Comparison with Best and Average-in-Class • Comparative Analysis of Ratings • Distribution of Ratings • Qualitative Analysis • Importance of Rankings • Perception Gap Analysis • Bias Analysis • Strength/Areas of Development Analysis

  19. Top Management Reports • Additionally, upon request, LS also provides an executive summary of analysis and reports for the Top Management, including: • Top Performers of the organization • Strength/Areas of Development Analysis of the organization • Order of Competency of the organization.

  20. Comparative Analysis of Ratings • Questionnaire: Dimension - CUSTOMER ORIENTATION • Q1 Creates a compelling customer focused vision to position the organization as the • foremost choice of customers. • Q2 Creates an environment that motivates and energizes his/her team to single-mindedly • pursue customer satisfaction. • Q3 Continuously updates self on the customers' business needs and organizational dynamics. • Q4 Creates a culture of actively seeking, acting and ensuring closure on customer feedback. • Q5 Overall.

  21. Comparison with Best, Average-in-Class Legend for X-Axis : DIMENSIONS 1 = Customer Orientation 2 = Strategic Thinking 3 = Self Confidence 4 = Global Thinking & Action 5 = Aggressive Commitments Best in Class = Average of Top 25% in the Level/Class Average = Level/Class Average

  22. Growth Analysis - Ratings Legend for X-Axis:DIMENSIONS 1 = Customer Orientation 2 = Strategic Thinking 3 = Self Confidence 4 = Global Thinking & Action 5 = Aggressive Commitments

  23. Our other HR Services… • 180 Degree Appraisals • Employee Satisfaction Survey (ESS) • Organisational Satisfaction Surveys.

  24. Our Clientele… Today our 360 degree appraisal clientele ranges from small and mid-sized companies to large multinational corporations in almost all sectors… LS has worked with clients whose businesses are as diverse as Software units, BPOs, Hardware manufacturers, Biomedical units, Consumer care firms, FMCGs, etc.

  25. Some of our major clients… Fidelity Investments ICICI OneSource Hexaware Technologies Uni Lever Hutchison Essar iGate Global Solutions Ltd. Wipro Technologies WeP Peripherals

  26. “360 degree appraisal is a very sensitive exercise. However, the Internet-based LS 360 degree process has been a real success thanks to the commitment and expertise displayed by LS Software.” Ritu Mehra Manager HR WeP Peripherals

  27. Email: martin@lssoftware.com Tel: +91 80 41313938 Mobile:+91 98868 44576 www.lssoftware.com Postal Address: No 4, 3rd floorSt Patrick's ArcadeBrigade RoadBangalore-560 025India. Contact us:

  28. Thank you!

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