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Identifying When Change is Required: The Pre-requisites for Success

Identifying When Change is Required: The Pre-requisites for Success. Florida Benchmarking Consortium 2014 Annual Spring Conference.

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Identifying When Change is Required: The Pre-requisites for Success

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  1. Identifying When Change is Required: The Pre-requisites for Success Florida Benchmarking Consortium 2014 Annual Spring Conference

  2. Reject the idea that public administration can be any less human or any more scientific than the humans who are the administrators.Dwight Waldo & Charles Linblom in Fry & Raadschelders (2008)

  3. Select a “Change Strategy”

  4. An 7-Step Template For Successful Change • Create a sense of urgency. • Pull together the guiding team. • Develop the change, vision, and strategy. • Communicate for understanding and buy-in. • Empower others to act. • Produce short term wins. • Don’t let up and “create a new culture.”

  5. References • Fry, B. R. & Raadschelders, J. C. N. (2008). Mastering Public Administration (2nd edition), Washington, D.C. • Kan, M. (2007). “The dance of leadership, the art of leading in business, government, and society”. Public Administration Review, Vol 9, no 4, 587-589. • Kotter, J. P. & Schlesinger, Leonard, A. (2008). “Choosing strategies for change”. Harvard Business Review, July-August, 130-39. • Kotter, J. & Rathgeber, H. (2005). Our Iceberg is Melting: Changing and Succeeding Under Any Conditions, New York: St Martin’s Press.

  6. Think of a successful change that occurred in your organization and think of an unsuccessful attempt to make a change in your organization. What was done (the steps taken) and what lessons were learned in each case?

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