1 / 17

Operations Update February 2001

Operations Update February 2001. Topics. Fall Mailing Season Christmas Holiday Rate Implementation. Standard A Volume Trends. 2000. 1998. 1999. 1997. Fall 2000 Standard A Volume Much Higher than Last Year. +1.5 Billion more pieces. Fall 2000 - Monitoring. DSAS Appointments

dorian-raymond
Télécharger la présentation

Operations Update February 2001

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Operations Update February 2001

  2. Topics • Fall Mailing Season • Christmas Holiday • Rate Implementation

  3. Standard A Volume Trends 2000 1998 1999 1997

  4. Fall 2000 Standard A Volume Much Higher than Last Year +1.5 Billion more pieces

  5. Fall 2000 - Monitoring • DSAS Appointments • Operating Conditions • Communications • BSN’s, Account Managers, & Operations • HQ & Area Managers Operations

  6. Observations of Mail Conditions By Inspection Service • Requested by the COO • Weekly Findings to AVP and MOS, • September through January 2001 • Corrective Actions to the COO • Focus on sites of Customer Concern

  7. Fall 2000 Standard A Delays in Plants Similar to Last Year Fall Mailing

  8. Flats Processing - AFSM 100 • Faster and Higher Throughput • OCR / BCR / Keying / Added Bins • Real Time Keying of Rejects • Focus on Incoming Secondary • Deploying Now • 165 operating as of January 2001 • additional 362 deployment begun

  9. Fall 2000 • Election Mailings • AFSM 100 • Focused on Weekend Processing and Inventory levels • Communications • Operations, BSNs & Customer Support Teams

  10. Christmas Holidays Priority Mail Processing Centers • Emery operated through Christmas • Area Operations used contingency plans to offload heavy destinating volumes • 10 PMPCs converted to postal facilities on January 7th

  11. Christmas Holiday Logistics Issues • Most severe weather in a decade • High commercial airlines flight cancellations • Significant daily mail backlogs at major air hubs • Highway transportation suffered delays and cancellations • +200 dedicated network aircraft flights were canceled due to weather in 13 days

  12. Christmas Holiday • Christmas Eve and Christmas Day delivery of Express Mail and obvious gifts • Dedicated networks moved +92 million pounds in 13 days • Cancellation volumes reached all time high • 314 Million on Dec 18th • Two Peak Plant & Delivery Day • 4 Billion cards & letters during holiday season

  13. Rate Implementation • New Rates implemented January 7th • Plant Verified Drop Shipments entered until January 20 • Significant increase in Standard A volumes at plants from Jan 5 - 20th

  14. Standard A Delays in PlantsVery High following New Rate New Rates Implemented

  15. Rate Implementation Actions to Correct • COO directly involved • HQ and Area Operations telecons • COO and Area VP telecons • Area Action Plans implemented • Delays dropped dramatically last week

  16. Results: Standard A Delays have been significantly reduced

  17. Summary Fall - Volume Christmas - Weather Rates - Recovered

More Related