1 / 17

Hosted Communications and Services

Hosted Communications and Services. David Byrd Chief Marketing Officer. Company Overview. Founded in 1996 by leaders from independent telephone companies seeking a better way to provide access to competitive long distance rates to rural and independent telephone companies.

dougal
Télécharger la présentation

Hosted Communications and Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Hosted Communicationsand Services David Byrd Chief Marketing Officer

  2. Company Overview • Founded in 1996 by leaders from independent telephone companies seeking a better way to provide access to competitive long distance rates to rural and independent telephone companies. • Over 17 years of experience with voice, data and tandem access service to CLECs, ILECs, wireless service providers and interexchange carriers nationwide. • Over 5 billion minutes carried annually on a private IP MPLS network that spans the contiguous United States. • January 2013, ANPI launches New Enterprise Solutions promoting retail, SIP and Hosted Communications Platform and Services.

  3. Spectrum of Services

  4. Nationwide Private IP Network

  5. Strength in Numbers • Demand for cloud based services pushed hosted PBX and UC revenue up 33% and seats up 22% in 2011 – InfoneticsAlthough SIP Trunking and hosted communications are growing rapidly, there is no market leader • Hosted Unified Communications will grow from $2.8b in 2010, to $5.5b in 2014. (Radicati Group)Margins for UC range from 35% to 60% • $377 billion to spent on VoIP and UC services over the next 5 years – Infonetics42 percent of business are either implementing or planning to implement a hosted solution • The number of seats for hosted business VoIP and UC is on track to more than double between 2012 and 2016 – InfoneticsMarket lifecycle stage is early adopter with weak barriers of entry

  6. Business Drivers Future-Proof Processes, Services and Applications • Eliminate/Reduce Capital Expenditures • Redirect capital to other business considerations • Improve ROI and TCO • Avoid Technology Obsolescence • Remain current with regard to features and services • Reduce time to implement, train and activate new services • Attain Business Continuity • Access the cloud from any location • Support remote offices and workers • Improve Productivity • Collaboration tools • Mobility tools and applications • Reduce/improve management of Operational Expenditures

  7. Communications ShiftBringing People and Information together with Software Enterprise Telephony E-Mail and Instant Messaging Audio Conference Drive Overall Costs Down Common Management Integrated Experience Video Conference E-Mail and Unified Messaging Instant Messaging Enterprise Telephony ConferencingCollaboration Web Meeting Separate Management Voice Mail Platform • Vertical communication silos • Inefficient communications • Communications overload • Parallel infrastructures, poor management tools and user experience • Horizontally integrated common platform • Standards-based distributed architecture • Accessibility across the entire network • One common database supported by common OSS and BSS

  8. Solution DeliverableIntegrated Communications and Enhanced User Expericence • Communicate from inside applications • Rich presence throughout Business Office applications • Ability to find right person and use right mode • Shared context and content • Integrated communications tools • Integrated e-mail, presence, IM, voice, video • Seamless transitions between modes • Wide range of devices • Any access • From any Device • From any Methodology • From any Location Any Time

  9. Hosted Communications • Hosted IP PBX • Unified Communications • Mobility • Integrated OSS/BSS • SIP Trunks Collaborate. Innovate. Deliver.

  10. Hosted IP PBX • Executive Seats • Basic Seats • Receptionist Seat • Auto Attendant

  11. Unified Communications • Unified Messaging (Voice to email, Instant Messaging) • Presence • Collaboration • Audio Conferencing • Web Meeting • Video Conferencing • Desktop Sharing

  12. Mobility • Fixed Mobile Convergence • Softphones • Integrated Presence • Video

  13. Hosted Communications OSS/BSS • eCommerce Portal • Customer Portal • Billing Options • Customer Support

  14. Hosted Services • Hosted Server • Shared, Virtual, Managed • Webhosting • Website design • Online marketing • Search engine optimization (SEO) • eCommerce Engine • Credit card security compliance • Data Storage and backup • MS Exchange

  15. Target Market • Site Characteristics • Single site, or multi-site, including home offices • Different telephony service at each site • Moving or opening additional sites • Equipment Considerations • Users have phone and PC at their desk • Deteriorating or maxed out PBX • Current Services • Current Centrex users • Expiring Term Agreement • Contracted Bandwidth with another Provider (BYOB candidate) • Looking to upgrade and leverage advanced telephony features • Improve CapEx and OpEx • Purchase constraints • Personnel constraints

  16. ANPI Carrier Solutions Hosted Communications Hosted Services SIP Trunking Tandem Access Long Distance SS7

More Related