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National blended learning programmes

National blended learning programmes. How QA & Evaluation strategies help to improve performance – demonstrably! Jean Garrod Centrex. HOC 07/2005. Focus: evaluation of the impact of training and learning…on operational performance. A framework for conducting evaluations

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National blended learning programmes

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  1. National blended learning programmes How QA & Evaluation strategies help to improve performance – demonstrably! Jean Garrod Centrex

  2. HOC 07/2005 • Focus: evaluation of the impact of training and learning…on operational performance. • A framework for conducting evaluations • Client Sponsors: BCU/OCU commanders, Police Authority • Community involvement in L&D • Delivery of NPP… • Through national intelligence model… • Monitored against PPAF Centrex is a registered trademark of the Central Police Training and Development Authority

  3. Summary “Evaluation of the investment planned and made in the skills and abilities of officers and staff… will ensure that there is a clear linkage between the resources invested and the outcome performances required.” Centrex is a registered trademark of the Central Police Training and Development Authority

  4. Centrex is a registered trademark of the Central Police Training and Development Authority

  5. Centrex is a registered trademark of the Central Police Training and Development Authority

  6. Centrex is a registered trademark of the Central Police Training and Development Authority

  7. Centrex is a registered trademark of the Central Police Training and Development Authority

  8. Centrex is a registered trademark of the Central Police Training and Development Authority

  9. PIP – to narrow the justice gap by • Improving crime detection rates • Bringing more offenders to justice • Improving confidence in the police and criminal justice system Centrex is a registered trademark of the Central Police Training and Development Authority

  10. Cumbria’s preparation • September 2004: PIP seen as central to investigative performance. • November 2004: full-time PIP implementation team led by an experienced DI. • June 2006: PIP Implementation Support Plan issued to forces. • PIP Assessment and PDR essentiallythe same thing: dovetail to prevent duplication. Centrex is a registered trademark of the Central Police Training and Development Authority

  11. Cumbria’s delivery • April 2006: Training commenced • Focus: uniformed constables and sergeants • PIP training: to improve investigative skills: also progress themes such as Hate Crime, Domestic Violence, Child Abuse and the Investigation of Serious Sexual Offences. • In 15 months: 400 uniformedconstables and 70 sergeants trained and assessed. • With what results???? Centrex is a registered trademark of the Central Police Training and Development Authority

  12. Pre- and post-knowledge checks Centrex is a registered trademark of the Central Police Training and Development Authority

  13. Force Performance Centrex is a registered trademark of the Central Police Training and Development Authority

  14. Individual Performance Comparison (Crime Detections) Centrex is a registered trademark of the Central Police Training and Development Authority

  15. Achieve quantifiable results? • Was this course worthwhile? • Did the benefits justify the costs? • How can we measure ‘soft’ benefits (e.g. confidence in role)? • What activities should we collaborate on locally, regionally, nationally? Centrex is a registered trademark of the Central Police Training and Development Authority

  16. What do we have already? • Identification of performance outcomes… • For individuals through NOS and workplace assessment… • For teams (e.g. Investigation team) through Doctrine… • For BCU/OCU/forces through PPAF… Centrex is a registered trademark of the Central Police Training and Development Authority

  17. Under development… • Costing: quantitative data for inputs • Evaluation: quantitative and qualitative data for outputs and outcomes • MLE: candidate data relating to volume, tracking, completion and achievement Centrex is a registered trademark of the Central Police Training and Development Authority

  18. Anything else? • Core QA & evaluation strategy for national blended learning programmes… • Level 1: Reactions: capture at point of delivery… • Level 2: Assessment: graded, integrated assessment of knowledge, skills, behaviour • Level 3: Workplace Transfer: PDR aggregated • Level 4: Impact on performance: PPAF Centrex is a registered trademark of the Central Police Training and Development Authority

  19. Benefits from increased use of… • Common terminology, tools and techniques, templates • Common policies, procedures, practices • Comparison of programmes, groups of learners, forces Centrex is a registered trademark of the Central Police Training and Development Authority

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