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Topic 4 : Application of Wikipedia to Teamwork

Topic 4 : Application of Wikipedia to Teamwork. Redefining Libraries: Web 2.0 and other Challenges May 2007 Xiamen, China. Scope of this topic. Leadership Teamwork Internal communication Technical communication. Leading with the heart. Perspective Teamwork Creativity Observation

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Topic 4 : Application of Wikipedia to Teamwork

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  1. Topic 4:Application of Wikipedia to Teamwork Redefining Libraries: Web 2.0 and other Challenges May 2007 Xiamen, China

  2. Scope of this topic • Leadership • Teamwork • Internal communication • Technical communication

  3. Leading with the heart • Perspective • Teamwork • Creativity • Observation • Process Susan Metros: A heart to heart on leadership http://www.ala.org/ala/acrl/acrlpubs/crlnews/backissues2005/June05/hrttohrt.htm

  4. Teamwork Rowing strategy • Continuous motion: rowing motions should be continuous, fluid motions. • Synchronization: rowers serve for perfect synchronization. • Clean catches of oar blades. No splash. • Consistent speed: shell moves the slowest at the catch, the quickest at the release.

  5. Communication in an information age We do these: • Meetings; • Go down to speak with a colleague; • Send letters; • Print newsletters

  6. Communication in an information age We do through an even greater number of channels: • telephone, • voice mail, • email, • instant message software, • or a cell phone

  7. Communication in an information age • More and more libraries use so-called intranet for internal communication. • web access become another key channel.

  8. Communication in an information age • Obviously, we are struggling with information exploded and broken. • one-size-fits-all approach simply does not work • Requires users to know and get acquaintance to information technology.

  9. What’s your colleagues want • Memos. • Email. • Quick reference cards.

  10. What’s your colleagues want • Manuals. • Instructions. • Procedures. • Specifications.

  11. What’s your colleagues want • Proposals. • Reports. • Schedules. • Terminology .

  12. Can we give more? • News and pictures • Suggestions. • …

  13. Can we give more? • Relevant progress from other teams. • Minutes and resolutions. • …

  14. Can we give more? • Mid-term and long term plans. • Lectures. • …

  15. Effective communication • Accessibility. Accessible is for people concerned can actually get to it and understand it. Effective is an art, Effective is also a science.

  16. Effective communication • Usability. This character is about usable and efficient as well. Effective is an art, Effective is also a science.

  17. Effective communication • Relevance. Relevance relate to specific audience or viewers. Effective is an art, Effective is also a science.

  18. “Quality characteristics” • Accuracy--Has no mistakes or errors. • Clarity—avoids ambiguity. • Completeness—includes all necessary information. • Concreteness—uses concrete examples and language. • Organization—follows sequences that make sense for the situation. • Visual effectiveness— layout, screen design, color and other elements.

  19. Evaluation: Question you should ask • Is the information accurate? • Is the language clear and unambiguous? • Is the information complete? • Are the examples concrete?

  20. Evaluation: Question you should ask 5. Is the material appropriately organized? 6. Is visual information (layout, screen design, color) used effectively? 7. Can users find what they need in an efficient manner? 8. Is language at an appropriate technical level?

  21. Evaluation: Question you should ask 9. Does the document contain a table of contents, index, tags, or other such device? 10. Is specific information easy to locate? 11. Is the material appropriate for viewers? 12. Is the material appropriate for and relevant to the purpose at hand?

  22. You can never settle down!!!

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