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Going BIG with Lync

Going BIG with Lync. Dirk Caals – Lync Partner Account Manager Annelies Bulkens – Lync Product Manager . The f uture of productivity. Best productivity experience across PC, phone, and browser. The cloud on your terms. ON-PREMISES. HYBRID. ONLINE. ENTERPRISE CONTENT MANAGEMENT.

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Going BIG with Lync

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  1. Going BIG with Lync Dirk Caals – Lync Partner Account Manager Annelies Bulkens – Lync Product Manager

  2. The future of productivity Best productivity experienceacross PC, phone, and browser The cloud on your terms ON-PREMISES HYBRID ONLINE ENTERPRISECONTENTMANAGEMENT ENTERPRISESEARCH BUSINESSINTELLIGENCE UNIFIED COMMUNICATIONS COLLABORATION

  3. Lync 2010 Connects People in New Ways Enterprise Voice Audio, Video, Instant Messaging andTelephony and Web Conferencing and Presence

  4. Lync 2010 Connects People in New Ways Enterprise Voice Audio, Video, Instant Messaging andTelephony and Web Conferencing and Presence Reduce Costs through converged communications Adopt Quickly through ease of use Ease Deployment through interoperability and extensibility

  5. Reduce Costs Through Converged Communications Reduce travel via A/V/W conferencing » » » » » Reduce audio conferencing service changes Reduce PSTN calling charges via VoIP Retire separate PBX systems (some or all) Shared workplace, home and mobile communications support

  6. Drive Adoption through Ease of Use and Microsoft Office » » » » » PRESENCE & INSTANT MESSAGING Instant messaging and presence in Office and SharePoint Click to communicate, seamless escalation Ad hoc A/V/W conferencing (inter-organization) Click to call via VoIP Skills-based people search in Lync client SKILLS-BASED SEARCH

  7. Deployment, Migration, Interoperability, Extensibility WORKFLOW & LOB INTERGRATION Embed communications in LOB applications » » » » » Embed communications in server applications Integration with on-premises room video systems TELEPRESENCE AND ROOM SYSTEMS EMBEDDED PRESENCE Integration of voice capabilities Consolidate management of communications functions

  8. Integration of voice capabilities – Choice Take advantage of interoperability to replace, enhance, or add voice options Replace • Full and Seamless UC Experience through Lync Server 2010 • Highly Cost-effective to Purchase and Manage • References : KuLeuven, Mobistar, and Selligent Enhance • Full and Seamless UC Experience through LyncServer 2010 • Allows Employees to Use PC or Phone for Voice Calls • References: BICS, DEME, … Add to • Reduces Costs for Conferencing Services • Can Use PC for Full Audio, Video, and Web Conferencing Experience • Provides Rich Roster Controls

  9. What do analists say? Please refer to the Gartner below for more information on Microsoft Lync’s competititive positioning in the following domains • Corporate Telephony • Unified Communications

  10. Meet the team

  11. 2 kinds of opportunitiesfor partners Deployment – Customer has (some of) the Lync licenses Lync in Core CAL • Voice in OCS & Lync installed base Sales – Customer has notyet the Lync licenses Add – Enhance – Replace Positioning

  12. Sales Enablers • ‘Turn on Lync Voice’ promotion • - 20% off Lync PLUS CAL • - UntilDecember 31st • http://lync.microsoft.com/en-us/HowToBuy/Pages/pricing.aspx • Hardware offers of certified partners • Endpoints (GN Netcom, Microsoft, Plantronics,...) • Gateways (Audiocodes, NET, ...) • ...

  13. Partner Engagement • Certification: split UC competency • Differentiate Voice vs. Messaging • Transitionuntil May 2012 • https://partner.microsoft.com/global/40124646 • SIP for Lync Program • For Salesopportunitiesonly • Silver Communications competencyrequired • Gold as of July 2012 • Each opportunity in PSX as EARLY as possible • Mandatory • Contact your PAM forenrollment • https://partner.microsoft.com/global/40168449

  14. Partner Engagement • Readiness • Sales ignite – 26 Oct 2011 • UC Community Day – 21st Nov 2011 • Presales ignite – Jan – feb • Lync technical training • Global knowledge • 30% promotion • Check www.globalknowledge.be

  15. Marketing Engagement • Marketing focus on Through-Partner-Marketing activities • Joint Marketing efforts with PSP partners • - Organise business lunch with us • - Joint funding • Increased corporate investments for alliance partners

  16. UC Community Day – 21st of November Agenda 11 –13: “Crash course into selling Lync” 13 – 14: Lunch  + Partner Community Expo 14 – 17: Community Day 17 – … : LyncDrink + Expo Register today ! Target audience: Sales – Presales – Bus Dev Expo partners: Active Communications – Gotele.com – GN Netcom/Jabra – HP NET– Microsoft– Plantronics –Polycom–Voxtron–Westcon

  17. LyncRoadmap in 2011 Windows Phone 7 Android Blackberry iPhone Nokia

  18. dirk.caals@microsoft.com

  19. ANNEX

  20. WheretoFindPartner Training information ? • General • https://partner.microsoft.com/belux-nl/trainingevents/training • Per role / Per Competency • https://partner.microsoft.com/belux-nl/trainingevents/training • https://partner.microsoft.com/belux/partner/technicaltraining • https://partner.microsoft.com/belux/partner/salestraining • MPN Blog • http://beluxpartnerblog.wordpress.com

  21. Microsoft Planning Services Voucher life cycle : www.microsoftdps.com

  22. PS Voucher Steps Planning Services: Voucher Creation and Use • 2 Create & Assign Internally • Create Vouchers in VLSC • SA benefits manager assign voucher to company contact person via VLSC • Called “assign” within VLSC • 1 Claim Benefit • Activate in VLSC • Customer’s SA benefits manager activates PS benefits via VLSC tool • 3 Customer Chooses Partner • Find Qualified Partner • Customer has 180 days to find a qualified partner and use voucher • If not used, voucher goes back into the company entitlement • Partner directory at: http://directory.partners.extranet.microsoft.com/psbproviders/ Start Deployment • 6 Partner Requests Payment • Final steps • Partner “redeems” voucher using VVR • Partner requests payment using SABV • 4 Partner Validates & Reserve PS • Reserve Voucher in VVR • The qualified partner is the only entity that may “reserve” the PS voucher via VVR tool • Qualified partner enters the voucher number and email address • Called “reserved” within VLSC • 5 Conduct Planning Project • Complete onsite sessions • Partner & customer conduct planning sessions • Concludes with partner delivering deployment plan to customer 23

  23. Requirements : www.microsoftdps.com

  24. Required deliverables: www.microsoftdps.com

  25. Register http://iwsolve.partners.extranet.microsoft.com

  26. Partner related info: www.microsoftdps.com

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