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A person first approach LG Pro Aged and Disability Services October 2013

A person first approach LG Pro Aged and Disability Services October 2013. Blue Care’s Journey. Over 10,000 staff & volunteers. 260 sites across Queensland. Blue Care ’ s Journey. 1,146 Retirement Living Units. 4,460 Residential Aged Care Beds. Community care services.

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A person first approach LG Pro Aged and Disability Services October 2013

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  1. A person first approach LG Pro Aged and Disability Services October 2013

  2. Blue Care’s Journey • Over 10,000 staff & volunteers • 260 sites across Queensland

  3. Blue Care’s Journey 1,146 Retirement Living Units 4,460 Residential Aged Care Beds

  4. Community care services • 2.9 million annual visits to clients in their homes • 1,570 vehicles which travel over 28.7 million km’s per year

  5. Community care services • Blue Care (Domiciliary Nursing) Centres-77 • Occasions of Service-3,189,992 • Community Aged Care Packages-1,493 • Extended Aged Care Home Packages-419

  6. Social and allied services • Therapy Centres/Services-9 • Respite Centres-54 • Commonwealth Carer Respite Centres-4 • National Respite for Carers Programs-20 • Commonwealth Carelink Centres-4

  7. Challenges Facing Aged Care Number of people with dementia will increase from 220,000 to 1 million by 2050. Baby boomers expectations of care will be focused on individual needs. Less people will be taking informal roles as carers.

  8. Our Collaborative Approach

  9. Our Collaborative Approach

  10. Our Collaborative Approach

  11. Our Collaborative Approach

  12. Our Collaborative Approach

  13. Blue Care’s Response to Future Challenges CEO UCQ/ BC Executive Change Management Group Service Model Reference Team Structure Team Culture Team

  14. Our Collaborative Approach

  15. Collaboration Lead to Innovation

  16. Collaboration Leads to Innovation

  17. OUR APPROACH AND SERVICE CHARACTERISTICS

  18. BLUE CARE TAILOR MADE

  19. Innovation and Collaboration DELIVERING BLUE CARE TAILOR MADE The ongoing development and implementation of the Blue Care Tailor Made Service Model has required work on a number of short to medium term priorities.

  20. The next steps….

  21. Blue Care tailor made

  22. Pulling it all together….

  23. What Have We Hooked?

  24. Blue Care Powered by People

  25. Intergration of tailor made and Fish!

  26. Intergration of tailor made and Fish! Each person taking responsibility for their part in the vision Living our commitment to the vision moment by moment Creating an environment where anyone at any level can ‘coach’ others

  27. Play-up

  28. Questions…

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