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RAMADA PLAZA JHV VARANASI
INTRODUCTION • Situated in the Mall Cantonment, the Ramada Plaza JHV Varanasi is close to the local attractions, which include the JHV Shopping Mall and Multiplex, Bharat Mata Temple, Benares Arts Museum, Varanasi Development Convention Centre as well as the Nagri Natak Mandali. • The hotel with its extensive landscaped gardens overlooks, Swimming pool, Tennis court etc.
LOCATION The Mall Cantonment Ramada Plaza JHV Varanasi Uttar Pradesh 221 002, INDIATel: +91 542 2510000-30 Fax: +91 542 2500711 Email: reservation@ramadajhvvns.comWebsite: www.ramadajhvvns.com
FACILITIES • Hotel Ramada Plaza Jhv, Varanasi is a hotel par excellence that offers the best of accommodation, dining and business facilities to its guests. • World-class leisure facilities that makes the very idea of mixing business with pleasure sound more than perfect. • The leisure facilities on offer at the Ramada Plaza hotel in Varanasi are simply superb and ensure a great time for every guest. • The hotel also has a tennis court and a health club that offers many specialized treatments and fitness regimens.
INTRODUCTION • The hotel offers excellent multi cuisine restaurants where you can relish a wide variety of tasty Indian specially north Indian cuisines as well as delicious Western dishes. The restaurants namely Tadka and Silk Route offers fabulous choices of mouth watering breakfast, lunch and dinner buffets. • Savour the best of Indian and international delicacies as you enjoy one of the most memorable dining experiences of your life at this elegant luxury hotel.
DINING AND ENTERTAINMENT • Café Fresco • Tadka • Silk Route • Toxic Bar
TOXIC BAR Enjoy Toxic Bar's relaxing intimate atmosphere with friends prior to dinner or indulge in a nightcap before retiring to bed. Toxic Bar offers exotic cocktails, Indian and imported spirits, Champagnes and a wide range of Indian and French wines. The cozy bar with the unusual black & mahogany décor creates a toxic magic with carefully chosen music.
SILK ROUTE • The specialty restaurant, seating 72, brings the authentic and robust Chinese and Thai cuisine in a typical oriental environment. The unique blend of black, white and steam bleach is highlighted in the Chinese motifs. Also offers the private dining for the chosen ones.
TADKA A specialty Indian restaurant, serving authentic Indian cuisine from a live kitchen where Chefs perform at their best and the flickering flames find reflection in the copper tiles. An elegant space attached to the lobby, with the marble & wooden flooring also provides a private dining room for the desired exclusivity.
CAFÉ FRESCO Café fresco is an all-day-dining restaurant offers the world cuisine menus in an environment filled with healthy aroma of fresh brews of pure, blended and organic coffee to complement the world cuisine. The lavish buffet prepared by our culinary team is served on breakfast, lunch and dinner timings.
ROOM SERVICE • When a guest calls the Room Service, his order is taken by the order taker who posts the entries into the computer. • The cheque is printed on a printer which is kept at the supervisors desk. • This cheque has 4 copies –KOT, Guest copy, Accounts copy and F&B control copy. • The KOT and F&B control copy are taken off by the supervisor and given to the kitchen and Room Service steward who lays the trays or a trolley. • The breakfast is collected from the Room Service kitchen, some of lunch, dinner items are picked up from Chinese kitchen, Main Kitchen . • After the food is picked up, it is kept on a tray which is kept at the Supervisor’s desk. The Supervisor checks the order before it goes to the room. • Accompaniments of different foods (Indian, Chinese) etc. are also placed.
BANQUETS & MEETING • The hotel offers Three spacious meeting halls (Sarod Hall, Sarangi Hall, Shehnai Hall,) for meets, conferences, seminars and corporate gatherings. • The Three halls have accommodation capacities ranging from 120 to 1000 persons at a time. • Besides, the hotel also offers a boardroom for smaller meets.
MEETING SPACE HIGHLIGHTS • Venue Area(Sq.Ft.) Seating Capacity Theater Class room U-Shape Board Shehnai 4300 450 200 125 100 Sarangi 1900 125 80 40 50 Sarod 1500 120 70 40 50 Santoor 8150 Garden 15000 2500 Board Room 243 12
CO-ORDINATING DEPARTMENTS • KITCHEN • KITCHEN STEWARDING • BARS • STORES • HOUSEKEEPING • ACCOUNTS DEPARTMENT • ENGINEERING • FRONT OFFICE
INTRODUCTION • House keeping is a department that essentially works with cleanliness and hygiene of a hotel as well as all ancillary services attached to it. • It is also responsible for the aesthetic upkeep of the hotel, for the guest first casts his vigil on the décor of the hotel. • This is deciding factor as to weather the guest likes the hotel for there is no second chance to make a first impression. • Therefore the housekeeping department place a very important role in ensuring repeat clientele.
ACCOMMODATION • 120 large guest rooms and suites all newly renovated, boasting of modern guest amenities and facilities. • The accommodation is available in three distinct categories: • 90 Superior Rooms • 21 Club Rooms • 09 Suites
In room amenities • Colour television • Air conditioning • Alarm Clock • Tea/Coffee maker • Electrical adapters • Individual climate control • Iron and Ironing board • Electronic Safe • Cable/Satellite network • DVD player • Refrigerator • Minibar • Wi-Fi connectivity • Direct dial phone with international access
SUPERIOR ROOM • 90 Superior rooms available. • Enjoy beautiful views of Varanasi or a landscaped garden from a stylish room offering a plush twin bed, marble bathroom, and work area with enhanced lighting and high-speed Internet access.
CLUB ROOM • 21Club rooms available. • Enjoy an elegant room on a private-access floor offering plush king bed and garden or pool views with express check-in and check-out facility and a dedicated Elevator. use of available boardroom, and access to a private lounge serving evening cocktails
SUITE ROOM • 09 Suite Rooms available. • River Varuna, Lush garden or pool views welcome you to a 1000-sq.-feet suite. The living room is separate from the large king bedroom, a formal dining room, making suites ideal for private entertaining or meetings. The suite offers spacious living area, two marble bathrooms with a deep soaking tub for the guest.
AREAS UNDER HOUSE KEEPING • ROOMS & FLOORS • HOUSEKEEPING DESK • LINEN/UNIFORM ROOM • PUBLIC AREA • LAUNDRY
Services • Concierge desk • Evening turndown service • Foreign exchange • Room service-24 hrs • Safe deposit boxes • Fitness Center • Business Center • Spa
LEISURE • KAYAKALAPAM Ayurveda-The Spa, a modern oasis of holistic fitness rejuvenation & healing, spread over two floors • Tennis courts. • Shopping arcade and much more...
INTRODUCTION • Very often the first and the last place the guest comes into direct contact with the Hotel is the Front Desk. • It is the Front Office, which forms the basic foundation for the hotel staff and guest relation in the future. • Its primary function is the sale of guest rooms available in the hotel by following a series of preset procedures consisting mainly of reservation followed by registration and assigning room to customers. • Front Office is termed as the powerhouse of the hotel -It plays a major role in the operations of any Hotel.
DIFFERENT AREAS OF THE FRONT OFFICE • Reception. • Cashier. • Business Centre • Bell Desk . • Reservation
Hotels are justly proud of their reputation for fine cuisine and elegant dining. • Food production is an integral part of the services of the hotel. • Food production is the conversion of food from the raw to the palatable state. • Food production is a respect to the connoisseurs of food who have been passing techniques and styles of cooking from generation to generation
THE KITCHEN SUBDIVISIONS 1. This section of the kitchen is divided into 3 sub section as following: a. Soup Section b. Hot Range (continental) c. Indian Kitchen 2. This section deals with the cold meat and food for the department. 3. This is the section of the kitchen working continuously and producing high quality Cakes, Pastries, Desserts, Breads rolls etc. 4. Butchery in hotel terminology is also called "Meat Fabrication" as it is involved in changing the form of meat, poultry, fish etc.
