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Tips for Building a Better Team

Tips for Building a Better Team. Laree Kiely, Ph.D. www.kielygroup.com. What is a TEAM?. Two or more people Working toward the same goals Interdependent in the way they accomplish their work. Five Dysfunctions of a Team. Absence of trust Fear of conflict Lack of commitment

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Tips for Building a Better Team

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  1. Tips for Building a Better Team Laree Kiely, Ph.D. www.kielygroup.com

  2. What is a TEAM? • Two or more people • Working toward the same goals • Interdependent in the way they accomplish their work

  3. Five Dysfunctions of a Team • Absence of trust • Fear of conflict • Lack of commitment • Avoidance of accountability • Failure to focus on goals • Patrick Lencioni

  4. The Team’s Context

  5. External Environment

  6. Organizational climate

  7. Team

  8. Talent • Hire the right people: “Hire hard so you can manage easy!” • Make sure your expectations of each individual are clear • Make sure your expectations of the “team” as a single unit are clear • Continue to develop them • Hire for diversity; allow disagreement; expect collaboration

  9. Let them develop their “charter” • Why do we exist? External first • For whom? • How can we best serve our external “client” or consumer? • Purpose

  10. Conduct a “sacrifice session” every two years or so • Help them discover their “interdependencies” • Let them question, develop and test new effective and efficient workflow: “Staple me to a client” • Keep them up-to-date on technology: “Frontloading”--it takes time to save time • Change: Here’s what is changing and why; ask them “how should we adapt to this?” • Process

  11. Tools • Conduct some type of “style” assessment • Develop their communication, interaction, negotiation, and critical thinking skills • Insist on “genchi genbutsu”

  12. Lead with questions • Listen • Explain, especially the “why” • Have HIGH, but not outrageous expectations • Feedback, feedback, feedback!!! • Meet for the purpose of discussion not just information dumping • Conduct a “teaming” session, some of which should be fun! • Celebrate successes • Team leader

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