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Life Insurance Products and Services

Life Insurance Products and Services. Our Advantage. Strength & Stability Broad Product Offerings with Added Value Benefit Features That Make The Difference Flexible Reporting Superior Customer Service. Our strength, innovation and dedication makes us the right solution to your needs.

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Life Insurance Products and Services

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  1. Life Insurance Products and Services

  2. Our Advantage • Strength & Stability • Broad Product Offerings with Added Value • Benefit Features That Make The Difference • Flexible Reporting • Superior Customer Service Our strength, innovation and dedication makes us the right solution to your needs.

  3. Our Strength and Stability • A.M. Best: A (Excellent) agency rating • Parent company, ranked 38th on the Fortune 500 list • Parent company, named Most Admired Health Insurance Company by Fortune Magazine • Parent company, ranked 2nd on 2006 Business Week’s Top 50 Performing Companies • More than 96,000 group customers and 5.8 million members* • Large Case/National Accounts Expertise • More than 50 years of experience* Each affiliated life company is a separate, independent legal entity for financial purposes and is solely responsible for its own contractual obligations and liabilities. *Anthem Life internal data 2006

  4. Broad Product Offerings - Life Employee and Dependent Voluntary AD&D* DependentTerm Life Life Product Portfolio Employee AD&D Voluntary Life Employee Basic and Optional Term Life *(Portability) not currently available in all states

  5. Innovative Supplemental Programs • Resource Advisor • Included with group Life plans at no additional cost • Provides employees and family members with resources that may help them achieve a healthier balance including: • 24 hour toll-free telephone counseling • Legal/Financial Counseling for employee or their beneficiary • Counseling sessions for an employee’s beneficiary • Access to Online Resources: resources and providers for child care and elder care, legal and financial resource center, excellent articles and links to a myriad of helpful resources

  6. Innovative Supplemental Programs • Travel Assistance through Worldwide Assistance Services • Included with Large Group Life/AD&D plans at no additional cost • Provides employees and dependents with resources and information when traveling 100 miles or more away from home • Emergency medical assistance • Travel services • Pre-departure information • 24 hour multilingual call center

  7. Flexible Plan Designs • Earnings schedules • Benefits based on the associate’s wages • Level amounts • Gives all associates the same benefit amount • Employment classification schedules • Benefits based on the associate’s job classification • Length-of-service schedules • Relates the amount of insurance to an associate’s years of service with the company

  8. Competitive Benefit Features • Accelerated Death Benefit feature at no charge • Accidental Death and Dismemberment(AD&D) benefits • Seat belt benefit • Education assistance benefit • Access AdvantageTM Account • Interest-bearing checking account allows beneficiaries to access funds as they need them • Waiver of Premium in the event of a disability

  9. Multiple Funding Options • Pooled • Refund eligible, with or without premium stabilization reserve • Minimum premium • Retrospective premium

  10. Easy Enrollment & Administration • One Anthem Life & Disability Application • All traditional Life products • Dedicated Account Manager as a single point of contact for life and medical • Some joint administration with medical program • Enrollment assistance for voluntary plans

  11. Superior Claim Service • Dedicated Service Center • 99.9% payment accuracy in 2006 • 98% of claims decisions paid within 30 days in 2006 • Average claim turn around time- 3.3days • Call abandonment rate below 2% • 94% of all calls answered in less than 30 seconds • Average speed of answer – 9 seconds • Busy rate – 0% Internal Anthem Life data 2006

  12. Life and Disability products are underwritten by Anthem Life Insurance Company. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In most of Missouri: RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. (serving Virginia excluding the city of Fairfax, the town of Vienna and the area east of State Route 123.). In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi") underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare") underwrites or administers the HMO policies; and Compcare and BCBSWi collectively underwrite or administer the POS policies. Independent licensees of the Blue Cross Blue Shield Association. ® ANTHEM is a registered trademark. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

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