MSHA Performance Analysis Briefing Report Presentation

1. MSHA Performance AnalysisBriefing Report Presentation Jennifer Cochran Hong Li Shawn Sullivan Craig Wiggins Betty Wilkins Paula Johnson Williams October 6, 2005

2. Agenda • Introductions • Background • Performance Analysis overview • Drivers and Barriers • Preliminary Data • Next Steps

3. Background 50% of the electricity produced in the U.S. is fueled by coal

4. Background • In 2004 58.3% of coal miners were above the age of 45 • In 2004, 3.4% of coal miners were under the age of 25 • Coal mine positions expected to increase by 10,000 over 20 years “[The mining industry] will need to replace a major portion, approximately 50% of the underground coal mining workforce in the next 5 to 7 years.” Bruce Watzman, V.P. Safety, Health and Human Resources for the National Mining Association

5. Background • Contributing factors to personnel shortage • Diminishing pool of human resources • Ever-changing production methods • Increasing high technology environment • “How these skills will be gained in advance of employment is a continuous challenge.” Bruce Watzman • MSHA’s challenge: formalize mine supervisor training program

6. Performance Analysis Purpose • Confirm the design team’s understanding of MSHA’s vision of supervisory development • Propose next steps

7. Performance Analysis Process • Held initial meeting with client • Collected, analyzed and filtered data • Identified opportunities based on the preliminary findings • Identified drivers and barriers • Recommended potential solution system

8. Performance Analysis Optimal situation • Mine supervisors possess good overall knowledge • Mine supervisors communicate effectively, develop good rapport with co-workers • Mine supervisors access knowledge in real time • Job task analysis translated into engaging, practical training strategy

9. Performance Analysis Actual situation • Expected shortage of experienced mine supervisor candidates due to attrition • Few mine supervisor training programs available

10. Drivers • Access to industry personnel • Impending gap of qualified personnel • Critical role of the mine supervisor • Access to extant data

11. Barriers • Project not considered imperative • Potential lack of supportive training facilitators • Limited training delivery • Monitoring, guiding and evaluating

12. Preliminary Data Stakeholder/SME • Jim Baugher, MSHA • Initial meeting • addressed need to formalize training • Key issues • constant workplace changes • training is on the job • human resources not available

13. Preliminary Data Additional Resources • Jerry Vance, Educational Field Services, MSHA • Frank Linkous, Virginia State Mine Inspector • Gerald Nicholson, Corporate Trainer, CONSOL Mining • Gene Williams, Mine Manager, Excel Mine

14. Preliminary Data Hard Data Resources • MSHA Statement of Work • Evolving Mining Workforce • Section Foreman JTA Online Resources • http://www.msha.gov • http://www.cdc.gov/niosh

15. Conclusion • Performance analysis has reinforced potential need for solution system • Solution system might include: • Job aids • Training • Instruction

16. Next Steps Needs Analysis • Gain deeper understanding of supervisor knowledge, skills and attitudes (KSA) • Will include: • Data from human sources • Mine visit • Continued extant data review • Learner analysis • Synthesis

17. MSHA Performance AnalysisBriefing Report Presentation Jennifer Cochran Hong Li Shawn Sullivan Craig Wiggins Betty Wilkins Paula Johnson Williams