5 PILLARS OF SUCCESS COMMUNICATIONS

5 PILLARS OF SUCCESS COMMUNICATIONS By Vadim Gassiy

Communication • -Public Speaking and its importance in the Business World • -Speaking in front of others • -Phone Calls • -E-mails • -Speaking with confidence

PUBLIC SPEAKING Key difference between success and failure in your life at home, at work and in your own community! Public speaking ability is a true career booster. We can better persuade people when we are able to appeal to them as human beings that have emotions. Using public speaking to get your message across is a great way to humanize it, regardless of what that message may be! It helps to bridge gaps in understanding, cooperation and set goals and objectives.

NOTABLE PUBLIC SPEAKERS -Martin Luther King, Jr.-used his public speaking ability in his speech “I Have A Dream” in which he called for racial equality and an end to discrimination. -Adolph Hitler-by using his public speaking ability he restore the Nazi Party to prominence and increased its numbers. -Barack Obama-used his public speaking abilities in all of his speeches. The most notable once were “The Audacity of Hope” and “A More Perfect Union”. That got him a lot of supporters and eventually he got elected.

PHONE CALLS • Telephone still plays an important role in business. • 2. When making a business call, be sure to first identify yourself and your company. • 3. Be prepared with a one or two sentence explanation • of the purpose for your call. Be sure to ask if you are • calling at a convenient time. • 4. If you have to leave a message or voice mail for someone, make it short and to the point. Don’t forget to leave your name, phone number, and a brief message.

E-Mailing Be Specific 2. U R What You Write 3. Get to the Point 4. Make it easy to read 5. Spell Check / Proof Read 6. Stay on the Professional Side 7. To their Face 8. Email is Permanent 9. Think Before You Forward 10. Would a Phone Call Work Better

Bad e-mail example • Ms. W, • Wazzup? girl tell what we have to do for Friday bcuz I take 5 claeses and wrk 15hr/wk and idont have time 2 git to a computer to look n e thing up I rlly like your cls • bcuz your funny well let me know cuzim a rllygdstdt and need a A in you're cls. • [ no signature ]

SPEAKING WITH CONFIDENCE The 3-second rule. When you’re speaking with someone, take 3 seconds before you respond. Have a plan. Go into the conversation with a plan and think about the responses you are likely to get. Play it out like a chess game. Be comfortable. Use your plan to leave room for awkwardness on their part. Don’t talk so much and Think about what you say. Use proper English. You will sound smarter, more confident, and feel better

BODY LANGUAGE Don’t smile so much. People take smiling as a sign of warmth but also a sign of emotional involvement. Look them in the eye. Don’t look down Show less emotion.Now, this isn’t to say that you shouldn’t be passionate. Make sure your body language and speech patterns match.

Follow these rules and you will succeed as a businessman. It is not hard to be good at communicating with people, you just have to be confident and practice your voice, speaking in front of a mirror, and practice with people you are comfortable with. The more you do it, the easier it will become.

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5 PILLARS OF SUCCESS COMMUNICATIONS