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Business Writing

Business Writing. Phase 1: Planning. E-Text, p129. Phase 2: Drafting. E-Text, p129. Phase 3: Reviewing. E-Text, p129. How Different Writers Write. E-Text, p129. Memo Format. Subject line: Summarize content Opening: State main idea Body: Bulk of information

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Business Writing

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  1. Business Writing

  2. Phase 1: Planning E-Text, p129

  3. Phase 2: Drafting E-Text, p129

  4. Phase 3: Reviewing E-Text, p129

  5. How Different Writers Write E-Text, p129

  6. Memo Format • Subject line:Summarize content • Opening:State main idea • Body:Bulk of information • Closing:Request action, summarize message, present closing thought.

  7. Subject Lines: • Be concise • Don’t use articles • Use a verb form • 6 to 8 words maximum

  8. Practice with subject lines: Compose a subject line for: • “This e-mail is to inform you of the Qatar Motor Show at the Convention Center on 26-28 January, 2011.” • “This e-mail is to ask that all students understand the new procedure for absences due to medical reasons.”

  9. Openings: Direct and Indirect • Direct: “Right to the point” – telling the message’s purpose immediately • Indirect: “Softening the point” – telling the reasons before the message’s purpose (typically used with bad news or favors)

  10. Body • All the details go here, such as: • The questions you want to ask • The procedure you want to communicate • The details of the event • The situation of what happened • Use as many sections/paragraphs as needed • Paragraph or Point form depending on content

  11. Closing the message: End with a short paragraph including any of: • action information, dates, or deadline reminders • a summary of the message • a closing thought (thanks, appreciation, positive spin)

  12. Practice: Informative memos • Write a brief memo to CNA-Q students informing them of the important dates for the semester: Use this document, specifically the left (student) side. Include the important dates for this Semester that have not already passed.

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