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DATA DRIVEN LEADERSHIP

DATA DRIVEN LEADERSHIP. Linda S. Janes Chief Program Officer Alvis, Inc. March 15, 2018. Learn the difference between Quality Assurance and Quality Improvement Learn the three levels of Continuous Quality Improvement

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DATA DRIVEN LEADERSHIP

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  1. DATA DRIVEN LEADERSHIP Linda S. Janes Chief Program Officer Alvis, Inc. March 15, 2018

  2. Learn the difference between Quality Assurance and Quality Improvement • Learn the three levels of Continuous Quality Improvement • Identify the positive outcomes of a Continuous Quality Improvement approach • Learn how to make sense of data and take action • Identify the most effective ways to communicate data results to staff and external stakeholders Learning Objectives

  3. People Don’t Understand it! • Data Can Be Overwhelming! • Accountability! • People Don’t Like Change! Why is Data Scary??

  4. “The Career Day.” That 70s Show, written by Bonnie Turner et al., directed by David Trainer. 28 February 1999.

  5. People Don’t Understand it! • Data Can Be Overwhelming! • Accountability! • People Don’t Like Change! Why is Data Scary??

  6. Video: Resisting Change “The Bubble.” Parks and Recreation, written by Greg Levine and Brian Rowe, directed by Matt Sohn. NBC, 19 May 2011.

  7. People Know What to Expect • Positive Results are Motivating • It’s Objective and Takes the “Gut and Guess Work Out of Decision Making • Accountability • Prevention, Prevention and Prevention!! Why is Data Not Scary?…Data is Good!!

  8. Video: Proactive –vs- Reactive Leadership

  9. What kind of data-driven organization do you want to be?

  10. Take ACTION and start again How do we make sense of data?

  11. ANY GUESSES?? What is the Difference between QA and QI?

  12. QUALITY ASSURANCE: A process guaranteeing that the quality of a product or service meets some pre-determined standards. It is most commonly retroactive. Error Correction. QUALITY IMPROVEMENT A continuous process to compare the quality of what is about to be produced with the quality of what has been produced in the past. You can’t improve quality unless you have an understanding of what problems or deficits exist. A proactive approach to improve systems. Definitions

  13. Daily/Monthly • Quarterly/Annually • Outside Evaluation 3 Tiers of CQI

  14. Communicating the Results This Photo by Unknown Author is licensed under CC BY-NC-ND

  15. Video: Teamwork

  16. A FINAL THOUGHT This Photo by Unknown Author is licensed under CC BY

  17. Video: Avoiding the Status Quo

  18. Linda Janes • linda.janes@alvis180.org Questions?

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