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Cultural Competency & NASPAA Accreditation. Presented by: Crystal Calarusse, Chief Accreditation Officer Data Analysis by: Heather Hamilton, Director of Assessment ASPA Conference | September 2017. NASPAA The global standard in public service education.
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Cultural Competency &NASPAA Accreditation Presented by: Crystal Calarusse, Chief Accreditation Officer Data Analysis by: Heather Hamilton, Director of Assessment ASPA Conference | September 2017
NASPAAThe global standard in public service education Global accreditor of MPA, MPP, similar programs CHEA-recognized 197 accredited programs
Three generations of NASPAA Standards • First generation: Inputs and resources • Non-discrimination and EEOC • Second generation: Mission Based Accreditation • Supportive environment and positive action • Third generation: Public Service Values and Competencies • Strategic management for diversity and cultural competence
What do NASPAA Standards say about cultural competency? • As the basis for its curriculum, the program will adopt a set of required competencies related to its mission and public service values. The required competencies will include five domains: the ability … • to communicate and interact productively with a diverse and changing workforce and citizenry.
How are programs defining cultural competency? • Programs articulate competency in terms of: • communication (oral/written skills vs. teamwork) • laws and policies (knowledge of legal system vs. stakeholder impact) • Diversity (understanding of importance vs. cultural competence)
Cultural competency thresholds? • What do programs need to show to demonstrate cultural competency of students? • Direct evidence of learning • Feedback loops • Connection to mission and values
Climate of Inclusiveness • The program will promote diversity and a climate of inclusiveness through its… • recruitment and retention of faculty members (3.2). • recruitment, admissions practices, and student support services (4.4).
Diversity Conformance Threshold The Commission seeks substantial evidence regarding programmatic efforts to promote diversity and a climate of inclusiveness, specifically demonstrable evidence of good practice, a framework for evaluating diversity efforts, and the connection to the program’s mission and objectives.
How are programs doing? Student Diversity Comparison
Added Complexity: Global Accreditation • NASPAA has accredited programs in: • China, Egypt, New Zealand, South Korea, US, Venezuela • Additional special contexts (Hawai’i, Puerto Rico, etc.) • Additional programs in process: • Brazil, China, Colombia, France, Guam, Italy, Mexico, Netherlands, Russia, Saudi Arabia, South Korea, Thailand, US
Global dimensions of diversity • Place of origin (domestic) • Place of origin (international) • Ethnic Minority • Socio-economic Status • Career Background • Educational Background • Political Affiliation • Religion • Other (specify) U.S. parameters to describe diversity: race, gender, disability New options to describe diversity in global context:
Public Service Values • Global public service values • Accountability • Fairness • Ethics • Professionalism • Cultural or contextual values • Democratization and participation • Social Justice • Public Trust • Social Responsibility
NASPAA Resources Diversity best practice page Specific diversity standards hub Peer examples Conference workshops
Questions? copra@naspaa.org Accreditation.naspaa.org