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WEB USABILITY

E-Commerce. WEB USABILITY. Teacher : Lê Thi ̣ Bảo Thu Huỳnh Châu Duy 51000448 Đào Thi ̣ Thu Trang 51003491 Nguyễn Bỉnh Long 51004190 Lầm Minh Đức 51000735. Outline. Overview. Aspect of Usability. Page Design. Usability Studies. Outline.

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WEB USABILITY

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  1. E-Commerce WEB USABILITY • Teacher : LêThị Bảo Thu • HuỳnhChâuDuy 51000448 • ĐàoThị Thu Trang 51003491 • NguyễnBỉnh Long 51004190 • Lầm Minh Đức 51000735

  2. Outline • Overview • Aspect of Usability • Page Design • Usability Studies

  3. Outline

  4. Overview

  5. Overview

  6. Outline

  7. Aspect of Usability 5 major

  8. Aspect of Usability

  9. Aspect of Usability

  10. Aspect of Usability

  11. The Comcast Pay site: After clicking on “My Account”, users cannot log in directly Login: click on “Online Bill Pay”, or go to three-step process => Memorability low

  12. Aspect of Usability

  13. Aspect of Usability Provide video to subscribers Banks, credit cards,…. (offer personalized info) Stop user and require a login

  14. Aspect of Usability

  15. Fitt’sLaw • Users can click larger targets faster than smaller ones, and can click closer targets faster than ones farther away. Attention to details

  16. Aspect of Usability

  17. Aspect of Usability Something that users enjoy?

  18. Outline

  19. Page Design and SEO • Layout • Design • Content organization

  20. Page Design Links and Titles • Links • Titles

  21. Page Design • Links and Titles • Links • Titles

  22. Page Design Page Size Firefox 28,2% Chrome 52,9% IE 11,8% Other 800 x 600 (29%) >= 1024 x 768 (66%)

  23. Page Design Page Size Byte Size and Load Time

  24. Page Design • Layout

  25. Page Design

  26. Page Design

  27. Outline

  28. Usability Studies

  29. Usability Studies

  30. Usability Studies

  31. Usability Studies

  32. Usability Studies Conducting a Study

  33. Usability Studies Preparing a Report

  34. References • Web-usability-principles-and-evaluation • All usability – Jennifer Goldbeck • Google.com • Wikipedia.com

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