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The Web Content Management System Project Awareness Sessions

The Web Content Management System Project Awareness Sessions. August 16, 20, 22, 23, 29, 30, 2012. Why you ’ re here. To learn more about the Web Content Management System (WCMS) project To discover how else you can contribute to the project

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The Web Content Management System Project Awareness Sessions

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  1. The Web Content Management System Project Awareness Sessions August 16, 20, 22, 23, 29, 30, 2012

  2. Why you’re here • To learn more about the Web Content Management System (WCMS) project • To discover how else you can contribute to the project • To help us gain insights into how to make the project a success

  3. Agenda: 1-hour session • Welcoming remarks • Overview of the WCMS Project • Group Work • Gaining insight • Closing remarks

  4. WCMS: A chronology • 2006: Web Comms Forum names institutional need for WCMS • 2007: Operational Review Committee created in 2006 by the VP, Finance commissions report into WCMS • 2008: Web Communications Operational Review Implementation Committee recommends investment into WCMS to manage 297 websites • 2009: CMS Committee struck following President’s Retreat re: Strategic Framework to identify the advantages and disadvantages of open-source and off-the-shelf products • March-May 2011: UCS, IITS & consultant build technical requirements document for RFP that went public on June 27, 2011 • October 6, 2011: Business case, which included recommendation by selection committee for purchase of Adobe CQ, approved by IS Advisory and Steering Committee • November 29, 2011: Local integrators, INM, were hired • February-April 2012: PM and Change Management Lead hired • March 12, 2012: Project officially gets underway • May-August 2012: WCMS Awareness, Visioning, and Current State & Functional Requirements Sessions

  5. How does this project align with the university’s strategic pillars? • The student experience: an enhanced digital communications experience for prospective and current students, as well as alumni, donors & the general public • Academic excellence: faculty and staff collaboration and knowledge sharing • Communicating our successes: more consistently and frequently

  6. What is CQ5? • Adobe CQ is an out-of-the-box software that will automate the management of information/content across two platforms: public and private • Ranked a leader by both Gartner and Forrester, top IT research and advisory firms. Canadian universities running on CQ5 include Simon Fraser, Ryerson and Dalhousie.

  7. Benefits • Allows us to « Be where the students are » (website, social media, mobile) • Ease of use: Content replication and repurposing, ratherthanmanual duplication (IT knowledge not necessary) • Consistent look, feel and navigation: information iseasier to find, more accurate and consistent • Enhancedcapacity to shareknowledgeacross Concordia • Dynamic English-French toggle • Lower total cost of ownership • Common URL (e.g., concordia.ca/name)

  8. High-level plan Activities for June-October 2012 • Awareness campaigns across the university • Requirements-gathering sessions: collaborative & cross-functional method to collect strategic and operational needs for digital presence: • Category Group sessions • Visioning • Current State and Functional Requirements • User Experience Sessions Overall Project Plan • First Phases: • Central site implementation: April 30, 2013 • Enhanced private platform: Fall 2013 • Subsequent phases • Migration of 250+ external sites: Fall 2013 – Spring 2014 • Project Milestones beyond central site implementation to be shared in Fall 2012

  9. Category Groups • Can you contribute to one or more of our category groups? • Admissions (August) • Recruitment (August) • Administrative Services (August) • Retention (September) • Student Services (September) • Faculty and Department Administration (September/October) • Teaching and Learning (September/October) • Programs, Courses and Calendars (September/October) • Faculty Profiles (September/October) • Research (November)

  10. How you can help • Please break out into groups of five or six • One person acts as scribe to fill in group answers on question sheet Address these questions: • What are three potential benefits or opportunities for the project (e.g. synergy with other projects or improvements of processes) • What are three potential project risks or concerns? • What are three questions that members of the group would like to ask about the WCMS project?

  11. Let’s keep the lines of communication open! • Feedback from meetings • Online presence to communicate details and ongoing updates about the project: www.myconcordia.ca/wcms (RSS) • Let us know how you would like to contribute General questions about the project? Contact Project Manager Andree Bouchard at ext. 4875 If you would like to contribute or learn about changes… Contact Change Management Lead Colin Robertson at ext. 5739 Project email: wcmsproject@concordia.ca

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