www.sfeventconcierge.com

1. www.sfeventconcierge.com

2. Did you know that you can bring the convenience and luxury of a full-service concierge desk on-site to YOUR event? Preview • San Francisco Event Concierge has over 20 years of hospitality experience • The leader in concierge services for events, anytime & anywhere. More than simple information & dining assistance. • Tremendous value and ease of working with San Francisco Event Concierge

3. The besthospitality desks! (on-site, remote & 24 hr options) Customized services- for five VIPs or 15,000+ attendees Professional concierges, display materials & publications, laptops, proprietary reservation software, custom handouts, signage & more We create valuable impressions that keep attendees coming back again and again, year after year Providing complete service

4. We treat everyone- meeting planners, event attendees & exhibitors- like guests at a 5 star hotel We make events better • Platform w/vast local knowledge + organiccommitment to service + access to multiple resources = Great Events! • The ability to fulfill any (legal) request (multilingual staff & we’re notaries, too) • Answers and referrals that create valuable impressions with every guest interaction

5. Features and benefits… • Easier to use and more productive than other hospitality desks. 100% client satisfaction = trust • Direct questions to us & be less distracted. • Stop daily “pain points” from interfering with momentum & focus

6. When you remove the obstacles & challenges, you have maximum engagement! Your “one stop service shop” Event & local information Dining reservations & Suggestions Tours & Transportation Entertainment Theater Museums Attractions & Activities Directions Doctor/Medical Attention Lost Luggage Car rentals Personal emergencies …you name it!

7. A commitment to outstanding service A Seamless Event Experience Service Makes the Difference • Increased engagement • Maximized Business & Leisure time • Higher ROI & ESS

8. We raise the event experience and engagement of your guests Intangibles are tangible • “Warm & Fuzzy” has real value! Savvy professionals know that personal attention & convenience matters • Increased destination engagement; local spending goes up 17% • ESS- tip the scales in your favor Service is 50% of overall event satisfaction

9. We’re both ambassadors of the event and ambassadors of your brand! A creative option that… Clients & Sponsors • Shifts Costs & creates a new revenue stream • Is an extension of their sales team • Brings high volume, positive brand impressions

10. Typical cost of 5000 branded water bottles (minimum order) @ 1.75 ea. = $8,750.00 SFEC is a Green, clean service Machine! • More efficient & effective than disposable “swag” Branded water bottles Lanyards Room Keys

11. DMCs love us! • Higher revenue/program enrollments. • We’re an extension of the team, acting on their behalf • Our onsite “1 stop service shop” provides valuable convenience • Personal service delivers more impact than email or texts

12. We’ve worked with the best!

13. “A San Francisco Event Concierge private concierge desk is a must! They are simply the best onsite hospitality service in San Francisco. Their rates work well with the budgets for our programs and they’re perfect for groups.” – Carl Wagner, Benchmark Destinations “Personal attention from SFEC impressed our NAPA attendees, setting our company apart from other sponsors. It was a real benefit. We had attendees ask if SFEC will be at our next conference.”– Lori Kelchner, Ingersoll Rand We have a 100% client satisfaction record Our Clients say it Best!

14. Gail Callahan(415) 378-7060gail@sfeventconcierge.comDan Callahan(415) 235-4411dan@sfeventconcierge.com www.sfeventconcierge.com