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SERVANT LEADERSHIP

SERVANT LEADERSHIP. Dr. Guia Calicdan-Apostle Assistant Professor of Social Work School of Social and Behavioral Sciences THE RICHARD STOCKTON COLLEGE OF NEW JERSEY. WHAT MAKES A SERVANT? WHAT MAKES A LEADER?. Who was the first person that fit this idea of being a servant while also leading?

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SERVANT LEADERSHIP

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  1. SERVANT LEADERSHIP GCA 11.2011STOCKTON STUDENTS Dr. Guia Calicdan-Apostle Assistant Professor of Social Work School of Social and Behavioral Sciences THE RICHARD STOCKTON COLLEGE OF NEW JERSEY

  2. WHAT MAKES A SERVANT? WHAT MAKES A LEADER? • Who was the first person that fit this idea of being a servant while also leading? • Who is a servant-leader? A servant-leader is any leader who is focused on identifying and meeting the needs of others, rather than trying to acquire power, wealth, and fame for oneself. Servant-leaders love people. They receive some intrinsic rewards out of serving. • Our society’s motto: Quid Pro Quo • Who gets the credit? Does it matter? GCA 11.2011STOCKTON STUDENTS

  3. Power model and servant model • DICHOTOMIES • CULTURAL IMPLICATIONS • BOTH WORDS ARE GOOD AND BAD DEPENDING ON ONE’S WORLDVIEW • UNDERSTANDING OF HUMAN NATURE AND HIERARCHY OF NEEDS GCA 11.2011STOCKTON STUDENTS

  4. POWER MODEL • First, the power model of leadership focuses on having power, not on using it wisely. Power is an end in itself. • Second, Power divides people, goals and humanity • Third, the power model defines success in terms of who gains more power, not in terms of who accomplishes the most for his or her organization or community. • Power becomes addictive. One must stay on top. Is it realistic? GCA 11.2011STOCKTON STUDENTS

  5. Servant Leadership is service-oriented • People-oriented • Collaborative • Process to accomplish tasks GCA 11.2011STOCKTON STUDENTS

  6. Power-oriented vs. servant oriented leaders Power-oriented leaders want to make people do things. Servant-leaders want to help people do things. That’s why servant-leaders are usually facilitators, coordinators, healers, partners, and coalition-builders. GCA 11.2011STOCKTON STUDENTS

  7. Power model assumes hierarchy • There is another big difference between the power model and the service model of leadership. The power model assumes a hierarchy. Only a few people have power— those at the top of the hierarchy. In the service model, the hierarchy doesn’t matter. That’s because anybody in a family, organization, or community can be of service. Anybody can identify and meet the needs of others. Anybody can respond to the call to be a servant-leader. GCA 11.2011STOCKTON STUDENTS

  8. Ten characteristics of servant leadership • 1. LISTENING • 2. EMPATHY • 3. HEALING AS A FORM OF TRANSFORMATION • 4.AWARENESS : THE DISTURBER, THE AWAKENER • 5. PERSUASION RATHER THAN COERCION • 6. CONCEPTUALIZATION:SEEING THE BIG PICTURE GCA 11.2011STOCKTON STUDENTS

  9. Ten characteristics of servant leadership • 6. CONCEPTUALIZATION:SEEING THE BIG PICTURE • 7. FORESIGHT: MAPPING OUT THE FORESIGHT • 8. STEWARDSHIP : ACCOUNTABLE AND SHARING CONTROL; SERVICE TO OTHERS • 9. COMMITMENT TO THE GROWTH AND PROGRESS OF PEOPLE: PUTTING THE NEEDS OF OTHERS • 10. BUILDING COMMUNITY: WORKING TO MAKE A BETTER ORGANIZATION/HUMANITY GCA 11.2011STOCKTON STUDENTS

  10. LEADERS WHO SERVED • MAHATMA GANDHI • MARTIN LUTHER KING • AUNG SAN SUU KYI • MOTHER THERESA • ELEANOR ROOSEVELT • NELSON MENDELA • MULAN • BEAUTY (AND THE BEAST) • WOODY (IN TOY STORY) GCA 11.2011STOCKTON STUDENTS

  11. WHAT DO SERVANT LEADERS GET? • Servant-leaders are sustained in their work by the personal meaning that comes from serving others. That personal meaning is an intrinsic motivator, a source of mental health, and a key to being deeply happy. These are tremendous advantages not available to other kinds of leaders. GCA 11.2011STOCKTON STUDENTS

  12. HOW DO WE REPLICATE THIS STYLE OF LEADERSHIP? • How do we get more servant-leaders? Through education and training, and modeling the values, characteristics, and practices of servant leaders. GCA 11.2011STOCKTON STUDENTS

  13. REFERENCES • Robert Greenleaf’s books • Google Sites: Servant Leader Quiz, Servant Leaders Assessment • Famous Servant Leaders GCA 11.2011STOCKTON STUDENTS

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