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Improving Supervision

Improving Supervision. Sample Presentation. Improving Supervision. WHAT? A simple tool that helps to identify non-technical problems in supervision and suggests ways to manage them WHY? Good supervision can prevent incidents from happening HOW?

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Improving Supervision

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  1. Improving Supervision Sample Presentation

  2. Improving Supervision • WHAT? • A simple tool that helps to identify non-technical problems in supervision and • suggests ways to manage them • WHY? • Good supervision can prevent incidents from happening • HOW? • By improving Supervisors’ non-technical skills

  3. What makes a good Supervisor? • A good supervisor is excellent (Super) at performing the job, in a safe way and has a foresight (Vision) to manage unexpected events.

  4. Technology and standards HSE Management Systems Improved culture HSE Performance over time • Behaviour • Visible leadership / personal accountability • Shared purpose & belief • Aligned performance commitment & external view • HSE delivers business value • Engineering improvements • Hardware improvements • Safety emphasis • E&H Compliance • Integrated HSE-MS • Reporting • Assurance • Competence • Risk Management Incident rate Time

  5. The Plan – Do – Review – Feedback process

  6. Team Leadership • Involve the team • Ask for current issues and new ideas • Be a role model • Give feedback • Admit to errors • Concentrate on the problem not a person • Concentrate on common goals • Discuss the differences

  7. Motivation and Trust • Provide freedom to work and experiment (within the approved safety regulations) • Encourage good performance • Show concern • Be consistent

  8. Job Planning • Plan-Do-Review-and-Feedback • Be prepared for rule breaking • Be proactive • Always have a “Plan B”

  9. Responding to Technical Problems • Be proactive • Use problems for coaching • Coach your team on how to recognise the problems • Choose your moment to step in

  10. Action, Evaluation, ImprovementDo It and Review It • ACTION • Monitor the performance • Do NOT compromise on safety • Search for solutions that maintain and improve safety and production levels • Ask for comments • EVALUATION AND IMPROVEMENT • Ask your team: • How did it go? • What needs to be improved? • How are we going to improve it?

  11. HIGH Teaching Delegating Crew Motivation Telling Participating LOW LOW Crew Competence HIGH Identifying the appropriate leadership style for your crew

  12. Full version of this presentation is available to Hearts and Minds customers.Full Hearts & Minds presentations include facilitator notes, extra theory, slides and workshopsIf you would like to purchase the Improving Supervision brochure, please visit www.energyinst.org/heartandminds

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