Response to the Employee Survey Recommendations

1. Response to the Employee Survey Recommendations

2. Recognition of Excellent Work 49% of Employees agree that Cornell recognizes contributions of staff

3. Employee Recognition Program New High Five recognition program implemented Recognition Event Days (R.E.D) Partner with the EA New employee award opportunities

4. Career Development and Growth 37% of Employees are satisfied with opportunities for promotion

5. Career Development • Campus advisory committee formed to look at identified career opportunity issues • Two career ladders established • Succession planning • Optimal resume program up and running • Development of mentoring program

6. Supervisor Feedback Opportunities 35% of Employees feel they can provide feedback about their supervisor’s performance

7. Supervisor Feedback • Incorporate supervisor feedback into the • Performance Dialogue Process • Several units will voluntarily participate in 2013, required by all Units in 2014 • Qualtrics used as tool to provide anonymous feedback • Create a strategic communication plan to prepare community for a culture shift • Design and deliver training to prepare employees to give and supervisors to receive feedback. • Leading Cornell project team to coordinate implementation.

8. Workload/WorkloadImbalance 63% of employee agree their workload is manageable 56% of employees have enough time to do high-quality work 36% of Employees across units agree that policies are administered fairly 50% of employee agree that workloads are distributed fairly in their units

9. Position Evaluation and Analysis • Provide a mechanism to request position review for appropriate classification and workload balance. • Position classification reviews may be initiated by a staff member directly with their supervisor and College/Unit HR. • Once the Position Review Request form and supporting materials are submitted, the supervisor has up to 30 days to complete their review and ensure position description is accurate and up to date.

10. Anticipated total review process to be completed within 90 business days, unless workload imbalance is identified, may add up to an additional 30 business days. • When a workload issue is identified as unmanageable, Compensation Services will partner with College/Unit HR and supervisors in conjunction with Organizational Development for Faculty and Staff (ODFS) to determine the appropriate review process. The strategic Planning and goal alignment tools will be utilized to identify, examine and align departmental priorities.

11. Alignment and Change Tools Implementation of Process Improvement program Communication of existing change tools Professional and personal development offerings and solutions to manage workload

12. The Energy Project • Offer a pilot program in units that would benefit most • Review results and determine benefit to full campus • Communications plan • Transition from recommendation to implementation

13. Personal Development • Add a component to the Time Away From Work Policy 6.9 • Employees can use up to 2.5 hours of paid release time per week (not to exceed 2.5 per week or 120 hours per year) to pursue personal development. • It is further recommended that a concurrent study be implemented to track usage, survey supervisors and/or employees, collect other metrics, and determine impact.

14. Next Steps • Open forums and other meetings • Final proposals for submission to President Skorton • Communications plan • Transition from recommendation to implementation

15. Additional Resources Survey Background: http://www.cornell.edu/employeesurvey/ Ongoing Response: https://hr.cornell.edu/about/employeesurvey/