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Routine as resource for the design of learning systems

Scott Davidoff. Routine as resource for the design of learning systems. Routines support many behaviors. Valuable but undocumented. Not accessible to people or computing systems. Routines can be learned, and used as a resource for design. 1. Routines as resource for modeling. 2.

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Routine as resource for the design of learning systems

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  1. Scott Davidoff Routine as resource for the design of learning systems

  2. Routines support many behaviors

  3. Valuable but undocumented

  4. Not accessible to people or computing systems

  5. Routines can be learned, and used as a resource for design

  6. 1 • Routines as resource for modeling

  7. 2 • Routine as resource for service invention

  8. Case study with families

  9. Managing ride details can be difficult Darrah et al. 2000, Frissen 2000, Beech et al. 2004, Davidofff et al. 2006

  10. High-level view of coordination March September Routine Deviation, Scheduled Deviation, Unscheduled

  11. 1 3 2 Technical modeling User Interface Computational Social Science Learn family plans Define routine-ness Identify new routines Calendar as planning tool Interaction techniques Success of planning styles Identify coordination outcomes from calls

  12. Which?

  13. How?

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