How patient power and patient needs change the dynamic of healthcare

1. How patient power and patient needs change the dynamic of healthcare

2. Designed by a patient…

3. Agenda

4. Some definitions Clinicians Patient Personal health records Patient portals Personal records Electronic patient records

5. Some definitions Clinicians Patient Personal health records Patient portals Personal records Electronic patient records Data by clinicians for clinicians

6. Some definitions Clinicians Patient Personal health records Patient portals Personal records Electronic patient records Patient is only practical and legal link across all providers

7. Some definitions Clinicians Patient Personal health records Patient portals Personal records Electronic patient records

8. Agenda

9. Integrated care

10. Invite local GPs instantly Specialist nurse or carer can invite on behalf of patient

11. Share data with any other hospital Great Ormond Street Hospital transferring data to St Mark’s Hospital for smoother handovers

12. Work with innovative providers

13. Work with charities Scanning and uploading all past x-rays

15. Patient-reported outcomes / observations / information

16. Agenda

24. Conduct online consultations which are seen by all clinicians in team

25. RCPath explanations for patient save clinician’s time

27. Symptoms can be entered from web site or smartphone for clinic review

28. Diary allows patient or parent to keep track of appointments and developments

29. Most chronic conditions have an action plan to help engages working partnerships in care Treatment plans for asthma educate families / teachers and reduce A&E visits

30. A clinicians view of the patients site

31. Catherine ClaptonPatients Know Best team@patientsknowbest.com www.patientsknowbest.com Thank you for listening