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Information System Design Info-440

Information System Design Info-440. Autumn 2002 Session #21. Agenda. More data from Assignment #4 Resources on user-centered design Final exercise What does it all mean?. 140. 120. 100. Telephone. 80. 60. Web. 40. News paper. 20. 0. 1. 2. p.

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Information System Design Info-440

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  1. Information System DesignInfo-440 Autumn 2002 Session #21

  2. Agenda • More data from Assignment #4 • Resources on user-centered design • Final exercise • What does it all mean?

  3. 140 120 100 Telephone 80 60 Web 40 News paper 20 0 1 2 p Time to find movie times for three media (N=15) Time (sec) Trial

  4. Resources

  5. Resources – Information Architecture • The Elements of User Experience by Jesse James Garrett. • Information Architecture for the World Wide Web: Designing Large-Scale Web Sites by Louis Rosenfeld and Peter Morville

  6. Resources – Web design/usability • Web Style Guide: Basic Design Principles for Creating Web Sites, Second Edition by Patrick J. Lynch, Sarah Horton. • Designing Web Usability : The Practice of Simplicity by Jakob Nielsen. • Don't make me think: A common Sense Approach to Web Usability by Steve Krug. • Handbook of Usability Testing by Rubin.

  7. Design Process Rosson, M. B. & Carroll, J. M. (2002). Usability Engineering: Scenario-based Development of Human-Computer Interaction. New York: Morgan Kaufmann Publishers. Beyer, H. & Holtzblatt, K. (2002). Contextual Design: A Customer-Centered Approach to Systems Designs. New York: Morgan Kaufmann Publishers [ISBN: 1558604111]. Very influential approach to information system design.

  8. Web resources • Human-Computer Interaction • http://www.hcibib.org • http://www.acm.org/sigchi/ • Usability Professionals Association • http://www.upassoc.org/ • Information Architecture • http://www.aifia.org/

  9. Jakob Nielsen http://www.useit.com/ User Interface Engineering http://www.uie.com/ Human Factors International http://www.humanfactors.com/ Adpative Path http://www.adaptivepath.com Cheskin http://www.cheskin.com/ In Context Enterprises http://www.incent.com/ Cooper Interaction Design http://www.cooper.com/ IDEO http://www.ideo.com/ Stop Design http://www.stopdesign.com Interesting agencies

  10. Exercise

  11. Affinity diagramming Card sorting Comics for summarizing workplace data Cognitive walkthrough (lab) Conceptual models Contextual inquiry Design-space analysis Focus groups Guidelines Heuristic evaluation Information architecture diagrams Inspecting objects (Norman’s vocabulary) Metaphors Prototyping & participatory design Personas Scenarios Task analysis Trade-offs: Representation technique Usability evaluation Methods

  12. Final word… Develop your own portfolio of examples, methods and ideas You have all the tools to design marvelous things

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