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Bob Piggott Head of Group Crisis Management, HSBC

Contingency Planning for a Pandemic in a Global Business. Bob Piggott Head of Group Crisis Management, HSBC. The Coming Flu Pandemic: Global Challenge, National Response. INTRODUCTION. Generic definition of risk Contagious / Communicable Diseases SARS Health scare from local incident

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Bob Piggott Head of Group Crisis Management, HSBC

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  1. Contingency Planning for a Pandemic in a Global Business Bob Piggott Head of Group Crisis Management, HSBC The Coming Flu Pandemic: Global Challenge, National Response

  2. INTRODUCTION • Generic definition of risk • Contagious / Communicable Diseases • SARS • Health scare from local incident • Biological attack The Coming Flu Pandemic: Global Challenge, National Response

  3. CONSIDERATIONS • Building Type i.e. tower / single floor • Air Conditioning arrangements • Access to medical support • Control over travel policy • Split site or home working The Coming Flu Pandemic: Global Challenge, National Response

  4. PLANNING • Disease / Agent Library • Check Lists • Policy Amendments / New Working Practices • Cleaning Regimes • Security / Control Activities • Constraints on travel to certain areas The Coming Flu Pandemic: Global Challenge, National Response

  5. CHALLENGES • Speed of identification - CMO Support • Response and reaction times • Impact on a global organisation • Staff reassurance & support • Containing the business impact • Communications internal & external The Coming Flu Pandemic: Global Challenge, National Response

  6. EXPERIENCE • SARS impact in Hong Kong and Canada • Sickness outbreak • Exercises have provided learning points The Coming Flu Pandemic: Global Challenge, National Response

  7. WAY FORWARD • Agree policy amendments for adoption • Ensure check lists robust • Discuss containment arrangements • Have in place speedy plans to move staff to positions of safety The Coming Flu Pandemic: Global Challenge, National Response

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