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Natalie Richards Human Resources

Manpower Contract Year End Review. Natalie Richards Human Resources. Aims. Overview of contract performance Highlight achievements Highlight critical issues Agree next steps. Contract Objectives. Compliance with European Procurement Regulations

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Natalie Richards Human Resources

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  1. Manpower ContractYear End Review Natalie RichardsHuman Resources

  2. Aims • Overview of contract performance • Highlight achievements • Highlight critical issues • Agree next steps

  3. Contract Objectives • Compliance with European Procurement Regulations • Reduction of spend due to reduced supplier profit margins and application of ‘actual NI’ • Council wide management information • Reduction of potential tribunal claims • Opportunity to embrace a cross-cutting solution • Optimise management time

  4. Key Achievements • Council-wide implementation • All invoicing managed by Manpower • Efficiency gains • Closer management of temporary workforce • Introduction of new suppliers • Consistency of approach

  5. Contract Performance Directorate Feedback OCE - Feedback : mainly positive CS - Feedback : mainly positive - Some supply challenges EPS - Mixed feedback - Supply challenges - Invoicing - Communication - Strengthen supplier base - Dedicated service meetings PS - Mixed feedback - Supply challenges - Branch capacity / expertise - Strengthen supplier base ELCS - Feedback : mainly positive - Reduce current costings - Strengthen supplier base

  6. Qtr 3 : Spend Levels Per Directorate

  7. YTD : Spend Levels Per Directorate

  8. DIRECTORATE QUARTER 1 QUARTER 2 QUARTER 3 (JANUARY – MARCH 05) (APRIL – JUNE 05) (JULY – SEPTEMBER 05) Total Spend £ Total Savings £ Average % Savings Total Spend £ Total Savings £ Average % Savings Total Spend £ Total Savings £ Average % Savings OCE 3144 267 8.5% 3364 286 8.5% 10654 906 8.5% CS 12420 1056 8.5% 23193 1971 8.5% 41336 3514 8.5% PS 4395 110 2.5% 6489 162 2.5% 66837 1671 2.5% EPS 33273 832 2.5% 71917 1798 2.5% 205235 5131 2.5% EDLS 5217 130 2.5% 27445 -878 -3.2% 13497 -432 -3.2% TOTAL 58449 2395 4.1% 132408 3339 2.5% 337559 10790 3.2% Spend and Savings Summary

  9. Qtr 3: Summary of Vacancy Fill Rates (Excluding Personal Services)

  10. Qtr 3: Summary of Vacancy Fill Rates(Personal Services)

  11. Qtr 3 :Reasons for Use of Agency Workers (Excluding Personal Services)

  12. Qtr 3: Reasons for Use of Agency Workers( Personal Services)

  13. Critical Contract Performance Issues • Local Manpower team expertise/capacity • Invoicing • Mixed directorate feedback • Contract compliance • Enhance contract terms

  14. Contract Development • Work in Partnership • Regular evaluation • Review suppliers • Consolidated invoicing

  15. Next Steps • Option A Extend existing contract for a further 12-month period as per terms and conditions or • Option B Terminate Manpower contract and initiate a new tender process.

  16. Bridgend County Borough Council Manpower Contract : Year End Review Thank you for listening

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