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What

What. ???. If …. The National Policy Framework. Modernisation agenda Consumerism, design quality, sustainability To enhance the patient’s experience of healthcare. The NHS Plan. To upgrade GP premises and create one-stop primary care centres

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What

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  1. What ??? If …

  2. The National Policy Framework • Modernisation agenda • Consumerism, design quality, sustainability • To enhance the patient’s experience of healthcare

  3. The NHS Plan • To upgrade GP premises and create one-stop primary care centres • Greater integration of primary and community, social services • Pay attention to the comfort and convenience of patients • Emphasis on privacy and dignity

  4. Health Policy • 3000 GP premises, 500 one-stop shops • Millions more outpatients to be seen in primary care • Advancing medical technology • Wider range of expertise in primary care • Existing premises are insufficient

  5. Patient & Patient & Family Family One-stop shops Primary Care Trust Local Authorities Carers Police General Practitioners Counselling Physical fitness & advice / leisure Chiropractors Dentists Nurses Opticians Therapists Retail / commercial Ambulance services Pharmacists Social Workers Allied Health Professionals Midwives Diagnosticians Link to schools Volunteers Job / advice centres Podiatrists

  6. The result • Greater integration • Benefit (i.e. welfare advice) services • Improvements to patients’ health and social circumstances • Economic regeneration This needs: Premises with capacity and innovative design

  7. Related providers • NHS Direct (24 hours a day) • Walk-in Centres and Minor Injury Centres (with interactive video links with A & E) “However care is accessed patients should be viewed as customers with their needs put before those of the healthcare providers”

  8. Privacy and dignity • Reception • Consultation • Examination • Treatment With particular attention for the increasing numbers of elderly managing chronic conditions

  9. Other issues • The development of patient pathways • Facilities not being developed in isolation • Grouping of single handed GPs • The development and updating of the SSDP

  10. Changing roles • Nurses taking on GP tasks • Lifestyle changes (health promotion) • Social group fostering activities • GPs with special interests • Specialist outreach care • Telemedicine (teleradiology and telepathology) • Near patient testing – smaller and more automated equipment

  11. Our role • To be aware and sensitive to this agenda • To fulfil the criteria for design quality and sustainability as set out in AEDET and the CABE vision • To understand the consumerism agenda • To create non-institutional & healing environments • To radically improve the patient journey • Link design to patient recovery

  12. To put one brick upon another. Philip Larkin To put one brick upon another, Add a third and then a fourth, Leaves no time to wonder whether, What you do has any worth. But to sit with bricks around you While the winds of heaven bawl Weighing what you should or can do Leaves no doubt of it at all

  13. Public S.S.D.P Estates Management Property Development Private

  14. VISION FUTURE for the

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