Motorola IT Architecture Governance Board: Request for Decision

1. Motorola IT ArchitectureGovernance Board:Request for Decision WorldServer(Language Translation Management System)Vendor: Idiom Technologies Inc. Date of Presentation October 2nd 2007 Presenter Tom Kennedy/Shahid Iqbal Functional Team: MDb IT ARM/MDb Architecture

2. WorldServer - Language Translation Management SystemVendor: Idiom Technologies Inc. • Presented By:Tom Kennedy, Shahid IqbalDate:10/02/2007 • Presenter’s role as it relates to RFD: MDb IT ARM, MDb Architecture • Primary Point of Contact: Tom Kennedy or Shahid Iqbal • Business Functional Areas: • 3.6 Production & Customization • 3.6.2 Configuration & Customization • 4.5 Customer Service Delivery • 4.5.2 Product Support & Training • Architectural Layer Involved: • Shared Infrastructure Services • Collaboration • Primary Programs Affected: • NA • Primary Affected IT Staff member: • Tom Kennedy (ARM IT MDb) • RFD Synopsis: Idiom Technologies WorldServer Language Translation Management System has been in use by MDb iDEN teams for over 4 years to manage translation of phone prompts (Ergos), user guides, and sales presentations. In 2007 Russia Buy/Sell Supply Chain team was on boarded to translate AR/AP/GL and Customer Facing documents such as invoices and credit memos. WorldServer gives Motorola ownership of Translation Memory (TM) which is our Intellectual Property. By leveraging TM WorldServer reduces translation costs, reduces cycle times, improves translation quality, and improves process management.

3. The Requested AGB decision • Approve and establish: • Idiom Technologies Inc. WorldServer Language Translation Management System as a MDb IT Standard for any Language Translation needs. Associated business and technology services: • International language text translation

4. The Requested AGB decision • Are there any prior or pending RFDs that relate to this request? • None • How does this fit into the roadmap? Business Entities currently expressing interest to on board to Idiom’s WorldServer System: • MDb EMEA Tech Pubs (User Guides) • MDb North America Function Tech Pubs (User Guides) • MDb Global Sales operations (Sales Enrichment program) • Government & Public Safety Tech Pubs (User Guides and Prompts) • Home & Networks Mobility Tech Pubs (User Guides and sales training) • Implications of an unfavorable vote: • Other Business Entities may not be able to leverage this existing capability. • Date decision required and why: • 10/17/2007 – To allow Business Entities to leverage an approved standard for their translation management.

5. WorldServer - Language Translation Management SystemAbout Idiom Technologies Inc. About Idiom: • Idiom Technologies builds software solutions that automate translation and localization processes while enabling the freedom to choose how - and how quickly - content reaches markets worldwide. Vendor URL: • www.idiominc.com iDEN purchased Idiom’s WorldServer in 2003 • Initially purchased to aid with the management and language translations of iDEN phone prompts (also called Ergos or menu items).

6. WorldServer - Language Translation Management SystemHow WorldServer is used Currently in Motorola? • Russia Buy/Sell Supply Chain • Interfaced with ROAM ERP system early in 2007 • Translating to I Language: • Russian • Types of Translations Performed: • AR/AP/GL Documents • Customer Facing Documents • MDb (iDEN) • Used WorldServer for over 4 years • Translating to 7 Languages: • French • Portuguese • Spanish • Korean • Hebrew • Arabic • Chinese • Types of Translations Performed: • Phone Prompts (Menu Text) • Java Packs • Language Packs • Carrier Packs • User Guides • Sales Training Documents

7. WorldServer - Language Translation Management SystemiDEN Savings using WorldServer • Savings – 2003 to Present • Cost Reductions • 5.2 million = gross translatable words • 2.6 million = translatable words that leveraged TM • $0.25 = Average translation cost per word • $650K = Total cost savings from 2003 to Present • 50% cost savings by leveraging Translation Memory (TM) • Significant cycle time reductions • Leveraging TM can reduce a 2 week cycle down to 2 days • Rework turnaround dramatically shorter by Leveraging TM

8. Globalize Globalize Globalize Globalize Create Manage Publish Globalize Globalize Nmonths How WorldServer aids in Translation Management? The Problem: Separate Processes Staggered Releases Start Finish Product Release Timeline

9. Nmonths WorldServer – enabled Create Manage Globalize Publish How WorldServer aids in Translation Management? The Solution: One Integrated Process Staggered Releases Globalize Globalize Globalize Globalize Globalize Globalize Create Manage Publish Start Finish Product Release Timeline Results: Time Savings Better quality Lower Costs Accelerated Revenue

10. WorldServer - Language Translation Management SystemBenefits • Process Automation • Manual processes can be automated and managed using Language Translation Process Workflows • Reduces Project Management Costs • Leveraging Translation Memory (TM) • Motorola Owns the TM – Intellectual Property • Centralized TM • Only paying for translations that were not previously translated • Improves Translation Quality • Improves Consistency • Reduces Language Translation Costs • Reduces Language Translation Cycle Times – Go To Market Faster • Asset Integration • Existing Databases and File Systems • Content Management Systems such as Vingette • Configuration Management Systems such as Rational ClearCase

11. WorldServer - Language Translation Management SystemWorldServer Feature Set • Content Integration • Allows Asset Integrations • Content Systems: • Vingette • Microsoft • Interwoven • Document Management: • OpenText • FileNet • Configuration Management • ClearCase • CVS • Databases • Oracle • SQL Server • File Systems • UNIX • LINUX • Windows • Business Management • Costing/Scoping • Business Rules Engine • Reporting • Linguistic Technology • Translation Memory • Terminology Database • Translation Tools • Process Automation • Project Management • Workflow Automation • Issue Tracking • Automatic Notifications • Desktop WorkBench • Allows working offline • SDK • Software Developer Kit • API Interfaces • Customization • Supports Java and .Net • Web Services • Trans Port • Customizable Portal • Create company-branded portals

12. WorldServer - Language Translation Management SystemPlatform for Language Translation Globalization

13. The Requested AGB decision • Approve and establish: • Idiom Technologies Inc. WorldServer Language Translation Management System as a MDb IT Standard for any Language Translation needs. Associated business and technology services: • International language text translation

14. WorldServer - Language Translation Management SystemVendor: Idiom Technologies Inc. • Supporting Slides

15. WorldServer - Language Translation Management SystemVendor: Idiom Technologies Inc. • Idiom Technologies Inc. • Select Customers and Partnerships

16. Retail, Manufacturing, Government & Non-Profit LifeSciences e-Commerce High Tech Idiom’s Select Customers

17. Idiom’s Select LSP Partners

18. Idiom’s Select Partnerships ContentRepositories MachineTranslation Resellers Systems Integratorsand Consultants

19. WorldServer - Language Translation Management SystemVendor: Idiom Technologies Inc. • Idiom Technologies Inc. • WorldServer Application Screen Shots (only a small sampling of the application)

20. WorldServer - Language Translation Management SystemApplication Screen Shots

21. WorldServer - Language Translation Management SystemApplication Screen Shots

22. WorldServer - Language Translation Management SystemApplication Screen Shots

23. WorldServer - Language Translation Management SystemApplication Screen Shots

24. WorldServer - Language Translation Management SystemApplication Screen Shots

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28. WorldServer - Language Translation Management SystemApplication Screen Shots