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Reviewing the Supports

Reviewing the Supports. Dr Glyn Hayes Chair BCS Health Informatics Committee President BCS Primary Health Care Specialist Group President UK Council for Health Informatics Professions. The Real Glyn Hayes. Retired GP Patient. Patient. 1998 admitted to CCU Ischaemic Heart Disease

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Reviewing the Supports

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  1. Reviewing the Supports Dr Glyn Hayes Chair BCS Health Informatics Committee President BCS Primary Health Care Specialist Group President UK Council for Health Informatics Professions

  2. The Real Glyn Hayes • Retired GP • Patient

  3. Patient • 1998 admitted to CCU • Ischaemic Heart Disease • Diagnosed Diabetic with Neuropathy • Being chronic sick was not enough • 2002 Empyema of Gall Bladder • GP, Nurses, Cardiologist, Diabetologist, Neurologist, Chiropodist, Dietician, Othotist, Surgeon

  4. The Supports • The National Programme for NHS IT • Quality data • Professionalism

  5. Delivering 21st Century IT Support to the NHS • Changing IT procurement • Developing the Infrastructure • Developing ePrescribing • Developing eBooking • Life Long Clinical Record

  6. Latest News • Using what is already there • Getting clinicians on side • Interoperability • A joined up NHS!

  7. The Impact on Patient Care • Patient data available where it is needed • Hospital information more available (wish it was for me!) • Maybe hospital staff will start using their computers?

  8. What do patients want? • Rapid access to health care services • Kindness, caring and consideration • Being given the time I need / want • To be listened to • To have my problems dealt with well • Not to be killed unnecessarily!

  9. What do the Worried Well want • To be seen when they want to be seen • Not to have to wait in waiting room • Have anxieties dealt with • Confidentiality, need to know • To have health promotion • NHS Direct, Walk in Centres, Electronic Booking

  10. What do sick people want? • To be seen when they need to be seen • Adequate and rapid pain relief • Continuity of care • Seeing someone they know and trust who is expecting them • Seeing someone who knows their history – has notes

  11. This has no real relevance toIM&T?

  12. How will you help me as a Patient? • Most of this conference is about quality data • Quality data for collection / analysis is a secondary aim • Quality data is all about improving direct patient care • I want the data available to my carers to be accurate and useful

  13. Quality Clinical Data • Quality data to ensure I am followed up appropriately • Quality Data to ensure the computer produces alerts, reminders and watchdogs which help the clinician • Quality data to facilitate adequate disease information is available to my carers

  14. Responsibility • Thus those of you concerned with quality data have a responsibility • Coping with such a social responsibility requires professionalism

  15. Health Informatics Professionalism • Professionalism is all about: • Doing a job well • Being aware of the impact of what you do • Having standards of qualification, experience and behaviour • You are not alone

  16. UKCHIP • UK Council for Health Informatics Professions • A regulatory body to promote professionalism • Provide credibility for the profession • Protect patients • www.ukchip.org

  17. Reviewing the Supports Dr Glyn Hayes Chair BCS Health Informatics Committee President BCS Primary Health Care Specialist Group President UK Council for Health Informatics Professions

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