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Enhancing Socio-Economic Services for Social Microfinance

Learn about the Navnirman Community Resource Centre's mission to improve the living conditions of low-income families in Kolkata and Howrah. Discover the new services offered, including family follow-up, skill training workshops, business counseling, and more. Explore the challenges faced and objectives for improving their program. Join the seminar to contribute suggestions and discuss the follow-up of trainings and other non-financial services.

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Enhancing Socio-Economic Services for Social Microfinance

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  1. Improved socio-economic services for a more social microfinance

  2. NAVNIRMAN COMMUNITY RESOURCE CENTRE – Kolkata, IndiaRegional MeetingManila, Philippines-25th November 2013

  3. Who we are, what we do, what’s new? • NCRC is a non profit organization targeting low income family in urban slums of Kolkata and Howrah; • Mission • To improve and strengthen the living condition of low income families in supporting them build their autonomy, enhance their social responsibility and realize their wishes. • What’s new after 2011? • Family follow up services strengthened, • Skill training workshop, • Business Counseling, • Cooperative, • New training modules, • Organizing Camp

  4. What we offer regarding socioeconomic services • Non financial services • Economic Services: • Business training • Business networking • Skill training workshop • Business development program • Vocational training • Business counseling • Social Services: • Familyfollow-up • Health training • Social awareness camp/workshop • Referral to institutions

  5. Our main challenges and our main objectives • Main on-going challenges in 2013 • Raise revolving funds. • Staff turn over among field officers is very high. • Volatile regulation about Microfinance. • Lack of resource of the family follow up.

  6. Some figures and key indicators On September 30th, 2013 7,404 • Number of members (outreach) 5,358 • Number of active borrowers 17,309 • Number of participants in training sessions in 2013 5 • Number of participants per training (estimate) 3,2012 • Number of training sessions delivered in 2013 1,336 • Number of participants in other SES in 2013 • Number of SES Officers (trainers, social workers...) 6 22 • Number of Credit Officers 72% • Partner Loyalty Rate • Portfolio At Risk (PAR) 30 days 0.1% • Gross Outstanding Portfolio (in US$) 387,000

  7. Our main challenges and our main objectives • Expectation from the seminar • To get lots of suggestions in order to improve our program and propose better services to poor families, • How to follow up of trainings and other NFS services

  8. Improved socio-economic services for a more social microfinance

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