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Paul L. Robert Associate General Counsel United Technologies Corp.

Using Technology to Simplify the CCO's Job. Paul L. Robert Associate General Counsel United Technologies Corp. Sikorsky. UTC Fire & Security. Hamilton Sundstrand. Pratt & Whitney. Otis. Carrier. GLOBAL PRESENCE Sites Worldwide. * As of 12/31/10. Key manufacturing sites . Other sites.

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Paul L. Robert Associate General Counsel United Technologies Corp.

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  1. Using Technology to Simplify the CCO's Job Paul L. Robert Associate General Counsel United Technologies Corp.

  2. Sikorsky UTC Fire & Security Hamilton Sundstrand Pratt & Whitney Otis Carrier

  3. GLOBAL PRESENCESites Worldwide * As of 12/31/10 Key manufacturing sites Other sites

  4. EMPLOYEESMore than 200,000 in ~70 Countries

  5. EMPHASIS ON VALUES & BUSINESS PRACTICESHighest Ethical Standards – Everywhere, Always

  6. Using Technology to Simplify the CCO's Job • Who We Are – What We Do • Global Compliance • Compliance Counsel – high-risk subjects, high-risk locations • Business Practices Officers – 462 worldwide • 3 Ombudsmen • DIALOG Program • Care & feeding of sr. management, board of directors • SEC & other external reporting

  7. Using Technology to Simplify the CCO's Job • Matter management • Board contacts • 3rd party inquiries • Customer complaints • Investigations & subpoenas • ERM inputs • Predictive modeling • Reporting • Insight into risks & investigations • Oversight of risks and investigations • Training effectiveness assessment Ethics Advantage™

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