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Welcomes You To

Welcomes You To. Getting Over The Wall. Positive Communication in the IEP or IFSP. Trainer’s Name. Insert photo here. Did You Know?. Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year. Did You Know?.

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Welcomes You To

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  1. Welcomes You To Getting Over The Wall Positive Communication in the IEP or IFSP

  2. Trainer’s Name Insert photo here

  3. Did You Know? Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year.

  4. Did You Know? Many teachers report that their students’ annual IEP meetings rank as some of the most stressful events of the year.

  5. Why? Parents

  6. Why? Parents Educators

  7. Why? Parents Educators

  8. Why? COMMUNICATION

  9. What is communication? The process of communication is what allows us to interact with other people.

  10. Methods of Communication • • Verbal • • Nonverbal • Written • • Listening

  11. Verbal Communication Word Choice

  12. Verbal Communication • Tone • Enunciation • Pauses • Loudness • Emphasis

  13. Verbal Communication “SARAH is behind in Math.” “Sarah IS behind in Math.” “Sarah is BEHIND in Math.” “Sarah is behind in MATH.”

  14. T i p s Verbal Communication • Respectful • Acronyms • Jargon • Conclusions • Ask! • Should • Tone of voice • Speak up • Loudness • Interrupting • Child-focused

  15. Did You Know?

  16. Non-Verbal Communication

  17. Non-Verbal Communication

  18. Non-Verbal Communication

  19. Non-Verbal Communication

  20. Non-Verbal Communication

  21. T i p s Nonverbal Communication • Listening posture • Crossed arms • Eye roll • Watch / Clock • Faking • Ask

  22. Written Communication • Permanent • Complete • Large groups • Formal • Informal

  23. T i p s Written Communication • Outline • Short • Sweet • Neat & legible • Receipt • CC • Copy for you • File

  24. Listening

  25. Active Listening

  26. T i p s Active Listening • Be attentive • Main point • Take notes • Paraphrase • Ask • Judging • Body Language

  27. Negative History Top Two Communication Barriers • The Past • Conflict / Emotions • Choose your Battles • Forgive/Forget/Pretend • The Present • Different Circumstances? • Different People? • Letting Go & Moving On 2 #

  28. Being Emotional Top Two Communication Barriers • Parents • Educators, too • Us vs. Them (again!) • Humans 1 # Potential for Conflict = Fear & Anxiety

  29. T i p s Negative History & Emotions • Acknowledge Fear & Anxiety • Draft • Make a list • Stay in touch • Take a friend • Suggest a break • Relevant? • Expend energy? • Let it go • Learn!

  30. Positive Communication Activity

  31. American Heritage defines CONSENSUS... • An opinion or position reached by a group as a whole • General agreement

  32. Did You Know? The Individuals with Disabilities Education Act relies on a consensus model of decision making?

  33. Did You Know? That you have already worked toward consensus with a group today?

  34. Steps to Building Consensus • Define the problem • Listen • Compromise • Brainstorm • Alternatives • Input from ALL Celebrate Success!!

  35. If Consensus is Not Reached Informal Options • Meeting w/teacher • Reconvene IEP meeting • Meet w/principal • Write an informal email or letter • Call / meet with District Rep(s) • Call Tallahassee (with a question) • Call CFPC!

  36. If Consensus is Not Reached

  37. Keys to Effective Communication • Confidence • Show Interest • Open-Ended Questions • Listen Twice, Speak Once • Knowledge is Power • Take a Risk • Start Small

  38. Why work at getting over the wall? “Unity is strength... when there is teamwork and collaboration, wonderful things can be achieved.” Mattie Stepanek

  39. Please complete our evaluation! 1-888-61-AWARE

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