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Chuck Biehn

The. Turnaround. Chuck Biehn. Machine Knives. Razor Blades. Heat Treating Services. Contract Grinding. Industrial Distribution. Custom Importing. 2009 – Company valued at $563,000 for estate tax purposes. 2013 - $25M in sales with “very good EBITDA”.

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Chuck Biehn

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  1. The Turnaround Chuck Biehn

  2. Machine Knives Razor Blades Heat Treating Services Contract Grinding Industrial Distribution Custom Importing

  3. 2009 – Company valued at $563,000 for estate tax purposes

  4. 2013 - $25M in sales with “very good EBITDA”

  5. There was no magic formula but a series of steps…

  6. Communicate the Vision “We will be the customer recognized leader in our chosen markets, maintaining a strong and profitable company that offers a legacy of full and rewarding employment for our associates."

  7. Town Hall

  8. A vision is like a brand, it is not just a saying but it's the image that comes into one's heart and what this image feels like inside you.  In other words, you have to live the vision, not just state it.

  9. "Morale Sucked - we needed a Culture Change"

  10. Focused on positive attitude and in fact it became the more highly weighted attribute on our Performance Evaluation Form:

  11. Celebrate the Victories Make real changes and measure them

  12. What to do with the folks you just can't reach? Fire the unhappy ones

  13. Constant Focus on Profit for Every Order Established Minimum Order Policy

  14. Shed Unprofitable Business

  15. Lean Enterprise High Level Business Goals We will achieve zero lost time accidents for the year ending December 2013 We will increase Customer On Time Delivery to 78% for Resale products by December 2013 We will improve the NIBT (Net Income Before Taxes) to 7% (Mfg.) for YTD 2013 We will improve our Total CB Inventory Turns to 1.97 by December 2013 We will increase Customer On Time Delivery to 95% for Mfg/Subc/Resh products by December 2013. Metric: Mfg work tickets vs. due date We will improve our Quality as measured by reducing Scrap/rework to 1.95% (not including resale) for YTD 2013 We will improve our Quality as measured by reducing Credit Memos to 2.5% of Invoices for YTD 2013

  16. Performance Management

  17. What would I do differently today? Move faster on everything we did and are doing!

  18. The Turnaround Chuck Biehn

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