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TRAINING ACTIVITIES IN ECR ITALIA

TRAINING ACTIVITIES IN ECR ITALIA. Bruxelles October 3 2002. Objective. Help ECR Italia members to Maintain Managers background tuned with : New business solutions New metodologies New enabling technologies Remove entry barriers for S.M.E. C O N T I N O U O U S T R A I N I

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TRAINING ACTIVITIES IN ECR ITALIA

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  1. TRAINING ACTIVITIES IN ECR ITALIA Bruxelles October 3 2002

  2. Objective • Help ECR Italia members to • Maintain Managers background tuned with : • New business solutions • New metodologies • New enabling technologies • Remove entry barriers for S.M.E.

  3. C O N T I N O U O U S T R A I N I N G Approach New Project Awareness Seminars Project Results Workshops on Best Practices Pilots Projects on adaptations Implementation

  4. For each new solution ECR Italia prepares a specific program of Seminars and workshops to - Disseminate the knoweledge - Share best practices coming from pilots - Simplify the implementation roadmap for S.M.E.s on the basis of implementations results/problems

  5. LEVELS OF TRAINING

  6. Training mast be at variouos levels with a cascade approach Strategies Awarness Implementation roadmaps Business impacts Top Managers Models Approachs Organizative impacts Managesr Operative metodologies Enabling technologise Operative Personell

  7. Special taining programme for S.M.E.s Top Managers Awareness workshpos and seminar Best practices Semplified Implementation roadmap/Adaptations Managesr Operative metodologies Enabling technologise Operative Personell

  8. TRAINING AREAS

  9. Training Areas: Multiple level, Multiple value chain segments HORIZONTALY AND VERTICALY INTEGRATED MODEL Business models: value Scpmpetitive scenarios : i.e Euro Zone) Network/Allaiances/Prtnership Outsourcing/Service provider/Enabling Tecknologies/B2B/B2C Top Integrated Business Processes : effectiveness Supply Side Demand Side Consumer Side SCM Supply Chain Management CM Category Management CRM Customer Relationship Management Managers Operational Functional processes: efficiency Effectiveness efficiency in the POS Fast perfect order Packaging and Waste D.C To POS Logistic Efficient Promotions Operatives MANUFACTURER/RETAILER/CONSUMER

  10. ACTIVITY 1994- 2001

  11. 41 WORKING GROUPS 39 WORKSHOPS FOR 937 MANAGERS INTERNET INTERACTIVE WEBSITE WITH 827 MANAGERS ON LINE ONE GENERATION OF MANAGERS HAVE BEEN STIMULATE TO GROWTH

  12. 2002 TRAINING PROGRAMME

  13. Area N.of Seminars Mangers Partners Workshops involved Category Management 4 126 R. Berger Social/Enviromental 2 71 KPMG Responsability CRM 2 83 Bain FPO for SME’s 3 70 Intesa New technologies impact 1 15 Bain on Consumer for CEO

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