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Aspiring to Excellence – The Journey to Encompass

Aspiring to Excellence – The Journey to Encompass. 2012 Business Plan. The Vision for 2012. Total focus on a singular purpose – enriching our members’ lives; and Continue our quest for sustainability by following our values and the three pillars – People, Planet and Profit. Enriching our

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Aspiring to Excellence – The Journey to Encompass

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  1. Aspiring to Excellence –The Journey to Encompass 2012 Business Plan

  2. The Vision for 2012 • Total focus on a singular purpose – enriching our members’ lives; and • Continue our quest for sustainability by following our values and the three pillars – People, Planet and Profit

  3. Enriching our • Members’ lives- • Encompass • Encompass really represents the spirit of credit unions. We will stand out as the place where people come first. • Encompass envelops everything we believe about banking and represents our differences proudly. It is about incredible member-centric service.

  4. The Quest for Sustainability • Last year, our Board developed and embraced our corporate values - the three pillars of sustainability • People • Profit • Planet

  5. Pillar 1 – People • New Chetwynd Branch • Interior Marketing

  6. Pillar 1 – People • In-House Training • Intranet

  7. Our Promise to You • We will: • Foster a positive and enjoyable work environment;; • Let you choose your own career path and provide you with the education and training to support your choices; • Provide excellent opportunities for growth and promotion; • Exhibit our commitment to your success through our recognition program; and • Encourage you to grow with us by making LVCU the employer of choice in our communities.

  8. Pillar 2 - Planet • Launching our GHG initiative; • Active promotion of green products; • E-Statements • ProLender paper form suppression • Sleep Mode for Computers • Continuing our choice to be stewards of a healthy planet

  9. Pillar 3 - Profit • Digital Document System (DDS)

  10. Pillar 3 - Profit • Business Intelligence Dashboards

  11. Pillar 3 - Profit • Growth

  12. Deposit Growth 2012 Growth: $14,000,000 Dawson Creek: $11,620,000 (83%) Chetwynd: $1,036,000 (7.4%) Tumbler Ridge $1,344,000 (9.6%)

  13. Loan Growth Overall Growth: $12,250,000 Residential Mortgages: $8,000,000 Commercial Loans: $4,000,000 Personal Loans: $500,000

  14. Growth? Why? Understanding Financial Margins

  15. Our corporate Image • Sustainable Communities • Continue to have LVCU support the Canadian Cancer Society Relay for Life and the Heart and Stroke Foundation “Big Bike” ride • Introducing “Change-It”, an engaging program that fits with our values and CSR direction. • Refining and implementing our corporate social responsibility and invest in Youth/Education, Health, Sports and Culture and Community Investment

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