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The Level 5 Graduate Management Programme

The Level 5 Graduate Management Programme. Culture, Behaviour, KPI’s & Communication. “No grass beneath the gazebo”. The ‘Learning Culture’ Iceberg. Formal policies, systems and practices Informal practices and symbolic actions Beliefs , values and attitudes. QUALITY. PEOPLE. DELIVERY.

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The Level 5 Graduate Management Programme

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  1. The Level 5 Graduate Management Programme Culture, Behaviour, KPI’s & Communication

  2. “No grass beneath the gazebo”

  3. The ‘Learning Culture’ Iceberg • Formal policies, systems and practices • Informal practices and symbolic actions • Beliefs , values and attitudes

  4. QUALITY PEOPLE DELIVERY COST KPI’s and Communication • Measure what is important in achieving your organisations objectives – measurement for measurements sake is a waste. • Use a ‘Balanced Scorecard’ of Essential measures

  5. Control Improvement Using KPI’s to Manage

  6. Displaying KPI’s • BIG • SIMPLE • Which is clearer?

  7. Review routines.....

  8. Communication

  9. Benchmark what you do... 600+ Industry Operational Health-checks to date....

  10. Benchmark KPI’s – what could you achieve? Spoilage Paper Yield Job Bag Errors Stock Turns VAPP Productivity OEE OTIF Delivery Operational Health-check of KPI’s from your data....

  11. In summary • Work on your workplace ENVIRONMENT to effect positive BEHAVIOUR change. • YOUR role as a LEADER and how you act will influence your working environment. • Develop BIG, SIMPLE, RELEVANT KPI’s. • Structure your communications to generate positive ENGAGEMENT from ALL. • Seek to BENCHMARK and continually improve.

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